Customer reviews from whirlpool.com
Whirlpool - 4.5 cu. ft. 11-Cycle High-Efficiency Front Load Washer with Steam
Average customer rating
4.3
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
190
4 Stars
73
3 Stars
21
2 Stars
10
1 Star
16
86%of customers recommend this product.
(
258 out of
300)
Customer Reviews for Whirlpool - 4.5 cu. ft. 11-Cycle High-Efficiency Front Load Washer with Steam
Customer Rating
5
Low water usage with great cleaning of all clothes.
on September 28, 2012
Posted by: Anonymous
from Undisclosed
Best washer we have owned. Cleans well with minimum use of water. Easy to use with lots of options.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Duet two
on February 10, 2013
Posted by: santowood
from Undisclosed
This is our second Duet washer. The first performed well but had various electronic control problems and an eventual bearing failure that forced it's replacement. I did extensive research in to competitor products and concluded that front loaders were all about on a par with Whirlpool's repair record. In the end we opted to stick with Whirlpool because it matched our dryer which does not need replacing yet. Our first duet lasted about 9 years. Gone are the days of a washer lasting 20 years. The same electronics that drive our TVs, ovens, dishwashers and washer/dryers and make them more efficient also make them more complicated. We've had this unit about four months now. We have noticed that it cleans our clothes noticeably better than the former duet, which is a plus and that the build quality seems better too. Here's hoping that this unit wins on the longevity scale too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not satisfied
on February 2, 2012
Posted by: PianoOrganLady
from Undisclosed
I purchased Duet model 9151YW on 12/19/11. From the first useage the washer makes a metallic click, click, click on the spin cycle and as it revs up on the final spin, the machine knocks, bangs and shakes violently. The shipping bolts were removed on installation and the washer is level and on a pedestal.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Adequate
on February 13, 2013
Posted by: alidelvp
from Undisclosed
Adequate, but nothing more. Louder than it should be.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Everything you need but steam
on April 24, 2013
Posted by: Mikeaverage
from Undisclosed
Bought for energy efficiency and am very happy with it for the price. I am seeing my whites get brighter white with each washing. My greasy jeans are coming on nice and with the spin speed it is taking less time to dry clothes. If you want a good quality, large capacity front load washer for a good price this is your machine. I bought this washer because my old one had it's transmission lock up. It was a whirlpool that was over 25 years old.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Low cost and saves money.
on April 8, 2013
Posted by: Anonymous
from Undisclosed
I saved money on both water and electric bill well worth the money
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
gets things clean
on November 20, 2012
Posted by: unhappywithtime
from Undisclosed
I like the ease of a front load washer but it takes to long ot wash. I don't have all day to do laundry. 90 min for one load is to long even if it does a good job .
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Rips Clothes
on October 25, 2013
Posted by: purplebrown18
from Undisclosed
We have had this washer for about two years now. It serves its purpose ok, it cleans the clothes and does that with a small amount of water and is also not too loud. There are a couple of complaints I have. One complaint is that the washer will say that there are only 5 minutes remaining and take another 15-20 minutes to finish. It is not very good at estimating the time so if you are in a hurry, then don't wash clothes that day. Another complaint I have is that if you fill this washer full of clothes it will tear some of them. One of the things I like about having a front loading washer is (so I thought) that you can pack them full! Not with this washer, you have to leave a good amount of space if you don't want your clothes to come out with holes or ripped to shreds.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com