[This review was collected as part of a promotion.] Works well for a single guy, and I like the power and the various functions. Still exploring, but I really like it. It was a good buy!!!
Bought it almost two months ago and have used it for cooking mostly frozen vegetables and reheating. We have been on vacation twice, so haven't used it that much to try all the features. I wish it was smaller but still powerful. I'm looking for a microwave cart or cabinet to move it off the counter.
[This review was collected as part of a promotion.] I bought this cause the ten(10) year old small LG microwave oven broke and I know this new LG that I bought will last longer due to quality product.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
nice looks poor performance
on June 12, 2021
Posted by: Madho
from Los Angeles
[This review was collected as part of a promotion.] Good looks only. This is the costliest microwave i ever bought. Stopped working in 3.5 years. This is the shortest life span of a microwave among many that I bought in last 25 years.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
We bought this LG microwave after our other brand died after two years service. We have many LG appliances (TVs, dishwasher, washer and dryer, etc and are really happy with their quality and performance. The LG microwave is easy to program, work’s excellent and looks great in my kitchen. Extremely happy so far!
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 10, 2023
Hi! We can't disagree with you there! The modern stainless steel look blends in quite well in your kitchen! We're loving the look! Enjoy the easy to use functionality in your microwave! We're available on social media should you need support! Our Facebook and Twitter handle is @LGUSSupport. ^Chris
Written by a customer while visiting lg.com
Customer Rating
2
Lasted 5 years only
on July 18, 2023
Posted by: Rsmith12345
from Rockwall, tx
Loved it, but only lasted 5 years and stopped heating
Pros: ease of use
Quality
2
Features
4
Value
3
Response from lg.comBy Kaiser Cortez, LG Social Media, July 20, 2023
Hello there. Thank you for informing us about this in a very polite manner, regardless the obstacles you've had with your cooking appliance. Please know that we'll take this feedback to account for progressive improvement. You may send us a message via Facebook or Twitter with a handle @LGUSSupport and we'll be there to assist you further. Thank you. —Kai
Was fine while it worked. Only lasted for 4 years and now have to replace. They no longer make this microwave so now have to find something that will fit with the trim kit, or replace that too.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 12, 2024
Hi there. We strive to build products meant to last, and we're sad to hear your refrigerator and dishwasher didn't live up to that standard. Try out our compare option on the product page, and if you have any questions, feel free to private message us on social media @LGUSSupport. We'll be happy to help. ^Gaby