Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,752 Reviews)
Rating breakdown 4,752 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,513)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Great features!!
on May 9, 2024
Posted by: lakwomn
[This review was collected as part of a promotion.] I bought this refrigerator in January and I tell my husband all the time that I love this fridge!!! I love how well lit the inside is and I can see everything at a glance. It is incredibly roomy and has so much room for produce and drinks and cheese! The freezer is set up so that I have ample room for everything. I love the two shelves it has in the freezer and the additional space for pizza! All in all, it's the best refrigerator I've ever had!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
To replace our 20 year old Kitchenaid
on June 2, 2024
Posted by: :-) !
[This review was collected as part of a promotion.] We are so pleased with our new refrigerator. So spacious with a place for everything. I would caution you to check all your measurements. We thought we had only to discover that the depth of this frig is 4 inches deeper then our old 20 year unit so now it requires a cabinet maker to rework existing cabinetry so we can utilize all our drawers and pull out shelving. Mistake on our part but we still love this new refrigerator!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best Fridge I've Ever Owned!
on June 19, 2024
Posted by: Lizochka65
from Ewa Beach, HI
[This review was collected as part of a promotion.] The size and features of this refrigerator are well suited to my needs. I like everything about it, especially the freezer on the bottom of the appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on June 28, 2024
Posted by: Vette72
[This review was collected as part of a promotion.] Ample room in this fridge. Well organized. Sale price was very good.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great refrigerator
on July 1, 2024
Posted by: Emsh
[This review was collected as part of a promotion.] I bought it a month ago and I really like it learning all the new features. And love it
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on July 12, 2024
Posted by: biffs777
[This review was collected as part of a promotion.] So far the fridge has been excellent, love the extra drawers. Everything has place. We'll thought out.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Barley a year old and already not properly working
on July 23, 2024
Posted by: Bailey0184
from Garner, NC
Purchased this product last July 18, 2023.. Lights go out in the fridge, circuit board in the left drawer that probably needs replacing. The button that controls the temp in the drawer " meat/fish, drinks, greens/herbs, deli/cheese, thaw/marinate does not work. It has been barely a year and already having issues. I am extremely dissapointed and would not receommed this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 567206.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
1
DO NOT BUY!!
on August 26, 2024
Posted by: Esser
from NC
Awful and does not last. We have had this refrigerator 5 years and for the last year have had nothing but trouble. From the meat drawer going out to not holding the correct temperature to the ice maker not working it has been awful. We have had multiple repair people try to fix it and they say it is not worth it to try and troubleshoot things because this refrigerator has so many problems. When you spend this much on a refrigerator you expect it to last for years. Buyer beware!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 584323.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com