Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,748 Reviews)
Rating breakdown 4,748 reviews
5 Stars
3,291
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Beautiful and great quality
on September 25, 2024
Posted by: 014Beth
[This review was collected as part of a promotion.] I’ve had this for only a month. It was hard to find a replacement for my Samsung family hub, because the quality of refrigerators just aren’t like my old one. This one is, it’s quality and built very well. I love the organization of it all. My family favors this way more than the family hub.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Worsted refrigerator I’ve ever owned
on September 25, 2024
Posted by: JoeB74
This frig has been a disaster. We’ve had to repaired multiple times for several different reasons. Currently the water stream is weak and ice production is the latest problem. Worse frig I’ve ever had
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 599384.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on September 27, 2024
Posted by: 7blackberries
from BC
[This review was collected as part of a promotion.] very nice fridge looks beautiful. i guess time will tell
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible Warranty/Repair service.
on September 27, 2024
Posted by: Glend
Fridge broke in less than 2 years and have been waiting over 2 months for a repair which will at least be another month at minimum by the time the tech comes out again and orders parts and wait again for parts. Over 2 months with a broken fridge is unacceptable. I was patient until now. The fridge was great until
It broke. Will write a proper review once fridge is working again.
It broke. Will write a proper review once fridge is working again.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com