Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,748 Reviews)
Rating breakdown 4,748 reviews
5 Stars
3,291
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Great look and design.
on July 30, 2024
Posted by: Progrod
[This review was collected as part of a promotion.] So far I am loving this refrigerator. Very similar to my Maytag but the next step up.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Freezer pronlem
on July 31, 2024
Posted by: Jeff Spampinato
from Aurora Ontario
[This review was collected as part of a promotion.] Have a problem with the freezer already. Build up around door of freezer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, August 6, 2024
Oh no, Jeff! We are so sorry for the issues you are experiencing with your KitchenAid refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (283389073). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
lots of space
on August 3, 2024
Posted by: Liz410
[This review was collected as part of a promotion.] love the way it looks still under renovations still not using it
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not reliable
on August 13, 2024
Posted by: Pete in Florida
We bought complete suite for our kitchen. The dishwasher is rusting and the service contract says it’s only cosmetic so no fix. The fridge has been nothing but issues with electronic issues and we have had service replace the control panel. The fridge shuts down and we have to unplug and re plug to reset. We are calling for service again today after moving defrosting contents to our extra fridge. Truly sorry I purchased kitchen aid products and never will in the future
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 13, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 577915.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Everything is junk
on August 14, 2024
Posted by: Travisstebbins
from Newton mc
[This review was collected as part of a promotion.] Brand new and not making ice right and freezing temps to high. Repair man’s been out twice so far . Less than 1 month old
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 15, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 578812.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Size,layout ,is perfect
on August 15, 2024
Posted by: No other names sorry
[This review was collected as part of a promotion.] The layout is fantastic the shelves and drawers are great large freezer compartment nice size .
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Sadly Disappointed after 3 years.
on August 15, 2024
Posted by: Fridge with no lights
from Massachusetts
Replacing after three years. Temp control of the middle drawers stopped working after 1.5 years. Interior lights went after 3 yrs. Total replacement of fridge (thankfully had extended warranty). Going to different brand. So disappointed. Paid a lot and loved the look.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I like separate storage spaces
on August 16, 2024
Posted by: Lake living
[This review was collected as part of a promotion.] My third one my third house I like the storage area
Written by a customer while visiting kitchenaid.com