Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,748 Reviews)
Rating breakdown 4,748 reviews
5 Stars
3,291
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
2
cheaply built
on July 16, 2024
Posted by: not built well fridge
from casper wy
[This review was collected as part of a promotion.] I bought the first fledge in November of last year. in March it was making noises and the door were crooked. They replaced it and the next one was louder than the first one and doors were crooked. Third ride is quiet and is working good. Then I noticed big crack on the inside of it. I think it is over priced and built cheaply
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 564830.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
fantastic for a refrigerator
on July 17, 2024
Posted by: Bobjo54
from Illinois
[This review was collected as part of a promotion.] The kitchen aid refrigerator we purchased has been really nice. There is lots of space to organize food that you like. The freezer is nice on the bottom. I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful Black stainless finish
on July 19, 2024
Posted by: Kat66
from Greensboro NC
[This review was collected as part of a promotion.] So far it is performing well. I wish the icemaker was a little more robust!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poorly built
on July 20, 2024
Posted by: MikeHinVA
from Virginia
Have had this refrigerator for a year and now have had 3 service calls due to freezer frosting over. No repairs can seem to fix the problem
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 566327.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect fit
on July 20, 2024
Posted by: DinaTr
[This review was collected as part of a promotion.] Love love it!! Roomy yet sleek & sooo much space. Only complaint is difficult to clean the exterior
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Tons of storage
on July 21, 2024
Posted by: Meg47292
from Portage, Indiana
[This review was collected as part of a promotion.] We needed a new fridge because our old one was leaking. We shopped around for a while before decided on this model. I’m so glad we got this one. It meets all of our needs. It has a ton of storage. 10/10 recommend this one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great design, poor service!
on July 22, 2024
Posted by: MarkKRadin
from Columbia SC
[This review was collected as part of a promotion.] Fantastic design, but poor after sales service. Plus had reliability problems. Would welcome a call from the after sales team.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
GREAT FEATURES!
on July 26, 2024
Posted by: Diane Fer
I can't say enough about this refrigerator. I have purchased many throughout my years however this one, they used every inch of space and easy access right down to the pizza holder in the freezer. this refrigerator has many conveniences.
Written by a customer while visiting kitchenaid.com