Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,748 Reviews)
Rating breakdown 4,748 reviews
5 Stars
3,291
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Nice Refrigerator
on March 10, 2024
Posted by: JimSere
[This review was collected as part of a promotion.] When we needed a refrigerator in a hurry we found this fridge at a sale price due to a dent in the side.
We are quite happy with it so far.
The only thing is that the water does not come out smoothly
We are quite happy with it so far.
The only thing is that the water does not come out smoothly
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the Spacious interior and numerous drawers
on March 11, 2024
Posted by: 88Mom88
[This review was collected as part of a promotion.] We've had this refrigerator for a month and we love it. There's numerous drawers and shelves so our refrigerator is more organized. Because it is a deep model, it holds more items than regular models. We have the room so it doesn't impede the kitchen walkway but if your kitchen space is tight, I can see how it may overpower your room. Keep this in mind when buying because it will stick out more than a regular sized refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The drawers and freezer have positive closing.
on March 13, 2024
Posted by: The frig
from Michigan
[This review was collected as part of a promotion.] I like the features and convenience of drawers for vegetables and soft drinks
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Product!!
on March 13, 2024
Posted by: BobC1
from Cromwell CT
[This review was collected as part of a promotion.] My 17 year old LG refridge bought the farm last month, so we needed something in a hurry. This Kitchen Aid has surpassed all expectations. The versatile space in the fridge and freezer is perfect for our needs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Space with extra drawers for storage
on March 20, 2024
Posted by: SLTay
[This review was collected as part of a promotion.] This is the second refrigerator and experiencing some similar issues. Maybe a recall should be implemented.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Crappy for the price
on March 25, 2024
Posted by: Stuck
Not worth the money. Bought the extended warranty, glad I did. First a light went out after about 1 year. It was under warranty. They sent a tech out and he looked at the light in question, stated he couldn't fix it (pro rated warranty refund). Ordered a new control board, fixed the issue. Next the Ice maker starts acting up not making ice. Found the codes to reset this, then when it did start making ice water would drip out of the dispenser area (quite a bit). Once the ice bin was empty no more drips. Tried to make ice again, and the same thing again. Now the ice maker doesn't make ice at all. The filter reset states it needs a new filter immediately after replacing the filter, which means the sensor is out. Checked the diagnostic mode and it thinks the filter still needs changed, receive an E5 err. And finally getting very loud humming noise out when the fridge portion is cooling which means the compressor is going out.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 2, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 507498.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New refrigerator
on March 29, 2024
Posted by: Elle53
from Texas
[This review was collected as part of a promotion.] There is plenty of room.. I love the lights inside..
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Ice maker love it with the water on the door also
on March 30, 2024
Posted by: Sexybunny
from Danville Indiana
[This review was collected as part of a promotion.] I bought this almost a month ago and just love it so happy with our purchase
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com