Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,748 Reviews)
Rating breakdown 4,748 reviews
5 Stars
3,291
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
1
Noisy motor and loud
on February 28, 2024
Posted by: Sad101
from Oklahoma
We bought this one and love the design, but it is very very noisy. Hated to have to exchange it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 7, 2024
Thank you for sharing your experience with us, Sad101. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 493900.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love It!-Hate the Service
on March 1, 2024
Posted by: Vince & Sheila
[This review was collected as part of a promotion.] We Love the unit... Just not the service it took to get it
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice looking refrigerator
on March 2, 2024
Posted by: Ekn1
[This review was collected as part of a promotion.] Happy with buying experience and the installation went smooth
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great style
on March 3, 2024
Posted by: LouBel
[This review was collected as part of a promotion.] I enjoy the refrigerator, great style, easy ice and water dispensing
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Everything is broke
on March 4, 2024
Posted by: ImnotHappy
from Virginia
My KitchenAid refrigerator KRMF706ESS01 is 4 years old. The lights on ceiling of fridge are out. The ice maker doesn’t work and now the freezer is partially freezing things! KitchenAid was a premium product. I do not believe it still is. I will never buy another KitchenAid product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 14, 2024
Thank you for sharing your experience with us, ImnotHappy. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 496019.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Shelves and not holes to shove items into
on March 6, 2024
Posted by: 2bnot2b
[This review was collected as part of a promotion.] We bought this 3 weeks ago and it has been nice improvement for the Kitchen. New concepts are much more user friendly than old designs.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on March 6, 2024
Posted by: Fridgerator
[This review was collected as part of a promotion.] It is a great fridge. Plenty of room or all of food items
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Drawers issues
on March 8, 2024
Posted by: Chewy 80’s
from Florida
Bought this 5 door fridge 10 months ago… and The smooth to close rails drawer on the left side have being an issue. It have been replaced twice and going for the 3rd time… and I have to constantly check twice to make sure the drawer is closed properly. There is no sensor or sounder to warning if a door is left opened. Will be requesting a replacement fridge this may be a lemon. Will update this review later base on what manufacturer actions are.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 14, 2024
Thank you for sharing your experience with us, Chewy 80’s. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 498880.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com