Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,748 Reviews)
Rating breakdown 4,748 reviews
5 Stars
3,291
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
4
Great looking
on February 17, 2024
Posted by: EVF54
from London, Ontario
[This review was collected as part of a promotion.] I love the 2 refrigerator drawers that are accessible without opening the main refrigerator. They are like 2 extra crisper drawers. But there are still 2 crisper drawers in the main fridge space. Unfortunately with 4 shelves installed their really isn’t any place for taller items like OJ or catchup bottles other than in the door shelves unless you collapse the 1/2 shelf which puts the taller items at the front which just seems wrong. All in all I am happy with the fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best Buy (not the store)
on February 18, 2024
Posted by: burkeitect
[This review was collected as part of a promotion.] This has been the best buy of a refrigerator that we have made.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Refrigerator noisy
on February 18, 2024
Posted by: TSMY71
from The Villages, FL
[This review was collected as part of a promotion.] Bought it in October. There is a loud vibration each time the refrigeration equipment starts up, and it continues until it shuts down. We also received no manuals with this unit. For these 2 reasons, I give it a 4-star, not a 5. Expect more cause it’s a Kitchenaid, not our first Kitchenaid product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Almost
on February 21, 2024
Posted by: Hogman
[This review was collected as part of a promotion.] Purchase of the refrigerator was uneventful. The first refrigerator delivered leaked from the water dispenser and the water was not a steady stream. It's almost as if there is water in the line and it came out of the dispenser chunky. That is the only way I can describe it. This was not the case with the refrigerator it replaced. I contacted the seller, and they brought me another one. While this one doesn't leak, the water comes out of the dispenser chunky and splatters. I followed the instructions carefully and even experimented with the pressure. I assume this is the way it is. Otherwise, the refrigerator has plenty of room for food and matches our dishwasher now.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
The finish on refrigerator is terrible
on February 21, 2024
Posted by: Ehkk
from KS
[This review was collected as part of a promotion.] Even though this is suppose to be finger print free finish, I hate it. I still need to wipe it off and polish it to make it look nice. Didn't have this issue with my whirlpool.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Love it but...
on February 22, 2024
Posted by: SuperDutyDave
[This review was collected as part of a promotion.] I love the size and features. Would have given it a higher rating but the ice maker is already broken
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, SuperDutyDave. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 488229.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quality, Functionality and Aesthetically pleasing
on February 23, 2024
Posted by: Lostn2012
[This review was collected as part of a promotion.] Always satisfied with Kitchenaid an appliances, it’s all we buy and have not had one breakdown on us yet.
The designs are also something I really appreciate above others when it comes to aesthetics and feel.
The designs are also something I really appreciate above others when it comes to aesthetics and feel.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on February 27, 2024
Posted by: Big Lou2
[This review was collected as part of a promotion.] Like refrigerator
Is there a tray for under the ice/water dispenser?
Is there a tray for under the ice/water dispenser?
Written by a customer while visiting kitchenaid.com