Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,748 Reviews)
Rating breakdown 4,748 reviews
5 Stars
3,291
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Spacious and Organized Refrigerator
on November 20, 2023
Posted by: PS07
from central florida
[This review was collected as part of a promotion.] This fridge is so spacious and organized. I really like the drawer for the produce and the drawer that is for a multi purpose use. I use mine for deli and cheeses. The freezer is spacious as well with sections for oversized items. Overall this is a very well designed refrigerator. My only wish is that it came with a single door for the refrigerator section as I really prefer that as the french door layout is sometimes more difficult because you almost always need to open both doors to remove or replace an item and that requires both hands. Sometimes this is an issue when you are busy cooking. (I hope this makes sense.) I was looking for a single door fridge/ bottom freezer to replace my existing french door fridge but could not find one with the same specs/size to fit in the section in my cabinetry. Overall though, I am very happy with this fridge !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Spacious and Organized with Great Extra Features
on November 20, 2023
Posted by: PS07
from Central Florida
[This review was collected as part of a promotion.] This refrigerator is so spacious and organized. There are storage areas for everything. I really like the designated produce drawer and also the multi use drawer. I use mine for deli and cheeses. The freezer is also spacious aw well with sections for oversized items. Overall this is a well designed refrigerator. I am very happy with this fridge.
My only wish is that it came in a single door refrigerator instead of a french door configuration.
My only wish is that it came in a single door refrigerator instead of a french door configuration.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So much space
on November 20, 2023
Posted by: tsp427
from Godfrey, Illinois
[This review was collected as part of a promotion.] Love all the space this refrigerator has! The 3rd drawer in the freezer is a game changer. No I don't have to go digging to find what I'm looking for.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome features
on November 22, 2023
Posted by: Geohol
[This review was collected as part of a promotion.] I have had this refrigerator for about 2 months now and it is everything we wanted.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very good refrigerator. Many nice features.
on November 24, 2023
Posted by: Roll Tide 2023
from Enterprise, AL
[This review was collected as part of a promotion.] Very good refrigerator with one exception. I can't find a way to prevent the ice maker from overflowing without turning the ice maker off. Any help will be appreciated.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features
on November 26, 2023
Posted by: Yaphette
from Cincinnati, Ohio
[This review was collected as part of a promotion.] This refrigerator is a replacement as I purchased the first one in April and in September it stopped working and couldn't be repaired. So far this replacement is working just fine, Its spacious and solidly built. I love the pull out drawers and the three rows in the freezer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Wouldn't purchase again
on November 28, 2023
Posted by: Ac36
from Buffalo, NY
I have had this for 4 years and it keeps shutting off. I had service on it a few months ago and now is doing the exact same thing. Definitely not worth the money!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, November 30, 2023
Thank you for sharing your experience with us, Ac36. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 437902.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
POOR QUILTY
on November 28, 2023
Posted by: REFRIGERATOR KA
Kitchen aid is one of the good brands . I have all appliance kitchen aid. Cant believe refrigerator , freezer stopped freezing completely and fridge portion drop cooling after 22 days when warranty expires. very disappointing.
Response from kitchenaid.comBy CA SOCIAL CARE, November 29, 2023
Oh no! We are so sorry for the issues you are experiencing with your KitchenAid refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (275711227). Thank you! -Justine
Written by a customer while visiting kitchenaid.com