Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,749 Reviews)
Rating breakdown 4,749 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Beautiful and roomy
on August 11, 2023
Posted by: the4man5
from Belgrade MT
[This review was collected as part of a promotion.] We recently remodeled our kitchen and bought new appliances. This KitchenAid refrigerator being one of the new appliances. We love the black stainless color. Love the pull out drawers. The inside is so roomy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Gorgeous and outstanding features
on August 11, 2023
Posted by: shellbug9
from Colorado Springs, CO
[This review was collected as part of a promotion.] I love the features that this refrigerator offers. The bottom freezer offers more organized areas (two upper shelves, in door pizza storage, three separate areas in the main compartment) than my previous freezer and is less frustrating to find things. The ice maker is very reliable. The produce and deli drawers are a great feature. The fridge has tons of storage options. I love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ice machine slow
on August 13, 2023
Posted by: Adamaddx
from Pace, Florida
[This review was collected as part of a promotion.] Ever since we have bought the refrigerator it’s been great, but it sucks at making ice fast enough. Had to put an old style fridge in garage to Compensate for more ice.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Pretty good
on August 14, 2023
Posted by: Cooper-643
from Ellicott city Maryland
[This review was collected as part of a promotion.] Great refrigerator except for the ice maker. The ice maker works fine, but it is pretty slow…especially for the amount of ice my family goes through!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
KitchenAid refrigerator update
on August 14, 2023
Posted by: JRNBC
from MATTHEWS , NC
We bought this refrigerator on April 30, 2023 Model: KRMF706ESS05 along with a Kitchen Aide wall oven, dishwasher, cook range.The fridge is now leaking water and not producing ice.
No, I would not recommend this to a friend.
(click to see the video)
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 16, 2023
Thank you for sharing your experience with us, JRNBC. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 372770.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great Refrigerator
on August 14, 2023
Posted by: Cmmowry1
from Arlington, TX
I bought this refrigerator 3 years ago. The only issue I have with it, which caused me to lower my review from 5 stars to 3 stars, is cosmetic issues. I have a shelf bracket, a door storage compartment and the web storage drawer that is cracked. I have also had to replace the ice bin and door seals. This is the only reason I am disappointed with my refrigerator, it is not old enough for this type of problems.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks great but has problems!
on August 19, 2023
Posted by: Dee5821
from Godfrey, IL
[This review was collected as part of a promotion.] This is a replacement for one we had trouble with and no one could repair. Now this one is making noises at various times that I have recorded on my phone. The repair man cannot find out where the noise is coming from. Otherwise, the refrigerator works ok.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love our new fridge
on August 19, 2023
Posted by: Jude28
from Peoria, Il
[This review was collected as part of a promotion.] We bought this a month ago and love the details of the fridge. The lighting, wood and soft close drawers make it seemvery high end. Also love the door handles and how well fingerprints do not show. Didn't give it five stars as freezer lighting is very dim.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com