Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,749 Reviews)
Rating breakdown 4,749 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
341
87%of customers recommend this product.
(
3,927 out of
4,510)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
4
Love the look.
on July 13, 2023
Posted by: Sassy One 2
from Phoenix AZ area
[This review was collected as part of a promotion.] I love the look of my new Kitchen Aid Refrigerator. The multiple drawers are handy in keeping things organized.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
KA Cameo Multi
on July 15, 2023
Posted by: Cameo XXL
from Atkins Iowa
[This review was collected as part of a promotion.] I bought this for a bar area in the basement as tough time receiving it and the follow up service after the install was not done properly getting that done and finally able to use it get alot of compliments on the two drawer and Ref side of the unit. For the freezer size do like the double shelf but limits the basket room comparing to the others in the house. Great unit so far as keeps all the left overs and beverages nice and cool for all the pool activities.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
ABSOLUTE LEMON
on July 15, 2023
Posted by: Joan H.
from Toronto ON
Looks pretty but you will regret purchasing this product because everything breaks and even with extended warranties- this fridge is a joy for repairmen because it keeps them in business. From the condensor, thermistors to the icemaker, to the motherboard controls on the vegetable drawers- its not worth losing your food because it continuously breaks down. But Kitchenaid will give you 20% to purchase another fridge- do yourself a favour and run in the opposite direction! I had another Kitchenaid fridge for 22 years- its not the same product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy JAYAM, CA SOCIAL , August 4, 2023
Joan H.! We are so sorry for the issues you have experienced with your KitchenAid refrigerator! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number of your appliance, your phone number, and include Review ID 271636054. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Finally! Perfect
on July 19, 2023
Posted by: RebaJane
[This review was collected as part of a promotion.] It took a little while to relocate my layout with more choices ! Some were habit And some fell into place!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great amount of space for everything
on July 21, 2023
Posted by: Rhondak26
from Riverview,FL
[This review was collected as part of a promotion.] I absolutely love this refrigerator. The two drawer are a plus. I use one drawer to store all my meats for the week and the other drawer for my fresh vegetables! This refrigerator is amazing. Also has crushed ice as an option.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Would not buy again
on July 25, 2023
Posted by: Ads123n
from TN
Although beautiful, I would not buy this fridge again. The ice maker started leaking after 6 months, and we had a tech out to fix it and it never stopped leaking. We can’t even use it and have to constantly keep a rag in the front dispenser because it never stops dripping. Now the control panel on top of the sliding drawer went out, and the “door ajar” alarm keeps sounding all day even thought the doors are closed. Totally Disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 26, 2023
Thank you for sharing your experience with us, Ads123n. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 362024.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very spacious
on July 25, 2023
Posted by: Telfel
from Sc
[This review was collected as part of a promotion.] Installed six days ago . Unit cools fine but no ice. Let’s see what the tec fixes before we review further
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great design
on July 26, 2023
Posted by: KMurr
from Flandreau,SD
[This review was collected as part of a promotion.] I love the drawer design, freezer design and style. It's already stopped working and under warranty but Whirlpool is nonresponsive.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com