Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,750 Reviews)
Rating breakdown 4,750 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
342
87%of customers recommend this product.
(
3,927 out of
4,511)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
2
Refrig
on February 28, 2023
Posted by: JKB Baker
from Baker, MT
[This review was collected as part of a promotion.] I feel the front panel seems cheap where you select the water and ice options etc. The ice machine stopped working right away after the install. Installation crew came back but still didn’t work. My husband ended up fiinising
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, March 2, 2023
Thank you for sharing your experience with us, JKB Baker. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case #
We look forward to speaking with you.
Marie Q
KitchenAid Team
Consumer Care
We look forward to speaking with you.
Marie Q
KitchenAid Team
Consumer Care
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on March 1, 2023
Posted by: FL3843
Unit started having issues at 6 year mark and only went down from there. Every appliance I’ve owned in my last two house have been KitchenAid and/or Whirlpool. Extremely disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, March 13, 2023
Thank you for sharing your experience with us, FL3843. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 270560.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love all the compartments and the water features
on March 1, 2023
Posted by: Jiffystove
from Pomquet Nova Scotia
[This review was collected as part of a promotion.] I am so happy we chose this refrigerator. Unique features, love the different compartments. The water and ice dispenser is perfect. The freezer is very useful. Recommend this for dure
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Loved it than Love it now!
on March 4, 2023
Posted by: George & Toni
from Abingdon Md
[This review was collected as part of a promotion.] Had the same fridge in Ocean City, had to have it here!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Capacity
on March 5, 2023
Posted by: Ralston
from Florida
[This review was collected as part of a promotion.] Love the space in this fridge. The exterior just looks gorgeous
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Luxurious and excellent fridge/freezer combo
on March 7, 2023
Posted by: EBanks
from Charlotte, NC
[This review was collected as part of a promotion.] We bought this about 2 months ago to replace a 15 year old LG. So far we are very happy with our purchase. The quality is a big step up from the LG; everything feels more solid from the handles to the drawers. The ice/water dispenser with measured flow is a nice feature. The inside is spacious but well laid out so we can even see items in the back. The drawers are perfectly sized and substantial. All in all we are very happy and hope to get several years of use from this fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice fridge very user friendly
on March 8, 2023
Posted by: Boyd 007
from Cottonwoods Hts UT
[This review was collected as part of a promotion.] We have had the fridge for a month and love it. The looks, the convenience, the amount of ice it produces. All good. One issue I have noticed is the loudness of the compressor when it kicks into a certain mode usually late at night. Not sure if that is normal or not.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent size and features
on March 8, 2023
Posted by: PJ 55
from Grand Island , NY
[This review was collected as part of a promotion.] Very pleased with multiple refrigerator spaces, internal drawers as well as external drawers. In addition, the multi-level freezer drawer is ideal.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com