Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,752 Reviews)
Rating breakdown 4,752 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,513)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
3
Nice big fridge but seems to have some issues
on February 15, 2021
Posted by: Ryan J
[This review was collected as part of a promotion.] This was a replacement fridge for the first fridge that we got in our new house. We upgraded to this fridge and liked the size and looks of it. However a few years in we started having issues with the ice maker and cooling/freezing. After several attempts to fix, it was finally deemed to need to be replaced.
On our replacement fridge - it started out good, but have noticed it's started to get condensation build up in the ice maker again which is how it started with the first fridge we replaced. We're also having issues with the door hinge seal on this one, where it doesn't quiet close all the way when opening, so when trying to close the door it catches on the other door.
All in - it appears we may be headed for issue on this fridge again. We bought the extended warranty this time to help cover this, but disappointing that we've had two of these fridges now and both have had issues...especially at the price of this fridge and being one of the top of the line fridges. Would expect better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
This appliance has great features and is great!
on February 15, 2021
Posted by: Jer74
from Omaha
[This review was collected as part of a promotion.] This appliance was well worth the wait! We love the Kitchenaid refrigerator/freezer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Everything we were looking for
on February 17, 2021
Posted by: Louise52
from Kitchener, ontario
[This review was collected as part of a promotion.] We have had this fridge for almost two months and are very pleased with our purchase so far. One of the things we were most impressed with when choosing this fridge was the lighting. It is excellent. Also the movement on the drawers is very smooth. We really like the two separate drawers for produce and the multi purpose drawer which we are mostly using for deli. I have been impressed with how fresh my produce stays both in the separate drawer and the two inside drawers. We like the organization of the shelving in the fridge and the freezer. The way the shelves are organized I do not lose track of things. I can see what I have easily. Capacity is amazing and I have not come close to using it all. The only thing I miss having is a butter keeper. I also need the manual to understand the main menu buttons but I’ll learn. On the multi function drawer it is easy to accidentally change the setting. I think I have it on deli and somehow it has changed. Maybe it could be possible to add a way to lock your choice?
We are also thrilled with the sleek appearance overall.
We are also thrilled with the sleek appearance overall.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Pleased! Great Features!
on February 18, 2021
Posted by: GraceuponGrace
from Fort Smith, AR
[This review was collected as part of a promotion.] We are absolutely loving our new Refrigerator! Fits perfectly and looks stunning!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect size
on February 19, 2021
Posted by: Aidan's mom
from Smyrna, GA
[This review was collected as part of a promotion.] I love this refrigerator and the warranty division is awesome!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Meat and vegetable drawers are perfect!
on February 19, 2021
Posted by: Vandermoose13
from Spring, TX
[This review was collected as part of a promotion.] This is my third multidrawer Kitchen Aid refrigerator. We love it’s size and all the drawers and compartments. It makes organizing easy. We don’t over buy because we can actually see what we have.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Love design, performance ok
on February 19, 2021
Posted by: John Stank
from Maine
[This review was collected as part of a promotion.] Love the look and design and space, Runs a bit loud and beverage door does not close properly
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice cabinet
on February 19, 2021
Posted by: stevepsca
from Savannah GA
[This review was collected as part of a promotion.] very happy with this unit, however do not like the ice in door feature in that you have to make a selection between ice/water every time you use it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com