Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,752 Reviews)
Rating breakdown 4,752 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,513)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Beautiful Refrigerator
on January 2, 2021
Posted by: Jackie32
from Windsor
[This review was collected as part of a promotion.] I bought my fridge about a month ago and have been totally satisfied. It is beautiful, and elegant, and has so much storage space.
We are a family of 5 and use every bit of it space. I love the water dispenser, we always have ice cubes, and never run out of freezer space.
We are a family of 5 and use every bit of it space. I love the water dispenser, we always have ice cubes, and never run out of freezer space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Everything we expected and more!
on January 3, 2021
Posted by: AuburnHolly
from Auburn, CA
[This review was collected as part of a promotion.] This is a higher end model than we've ever had and totally worth the wait! The middle drawers have a soft close, and there is so much room in both the fridge and freezer. The surface finish really does repel fingerprints and I no longer have to wipe prints off daily!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great looking fridge
on January 5, 2021
Posted by: 66horse
from Oakville, On
[This review was collected as part of a promotion.] Purchased in 2020 although very very hard to get , like most features, am a little concerned about the cold settings and may check these further with kitchen aid directly
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Cooling Issues
on January 14, 2021
Posted by: luise
from Troy OH
[This review was collected as part of a promotion.] I started having issues with the refrigerator after 10 months of the purchase and till today I still having issues with it, I am very disappointed because the refrigerator is only 1 year old. I choosed Kidchenaid because I thought it was going to be an excellent experience but I think I was wrong.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great refrigerator, with one small exception
on January 14, 2021
Posted by: Mikebs06
from Asheville, NC
[This review was collected as part of a promotion.] I bought this refrigerator a month ago. I like the fact that it has three temperature zones. One for the freezer, one for the deli section and one for the fridge. Platinum interior looks awesome and the lighting inside make it easy to find everything. Only thing that I would improve on is the ice dispenser is noisy compared to the KitchenAid fridge that this replaced. Old fridge was 16 years old and still worked fine, but like the design of the new one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice machine
on January 14, 2021
Posted by: Big refrigerator
from CA
[This review was collected as part of a promotion.] Love the room for stuff. Just don't make enough ice
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features
on January 16, 2021
Posted by: Annajopo
from Grand Rapids, MI
[This review was collected as part of a promotion.] I’ve had this fridge for a few months and I love the pull out drawers for meat and produce. That’s a great feature! However the double doors are clanky and heavy when you shut and open. They slam. I wish I had more door space for dressings, jams, etc. but overall, I do love this fridge. If I had to buy another one in the future I’d get a different one that better suits me.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great when working
on February 3, 2021
Posted by: Stugotz14
from Sault Ste. Marie, ON
[This review was collected as part of a promotion.] I have had to refrigerator for 2 1/2 years. Overall, I like the features and it served well for 2 1/2 years. I have now had to go for a month and two serve appointment with the fridge freezing food then not cooling below 10° C. I feel a fridge in this price range should last more than 2 1/2 years.
That was the bad, now the good. I assume this is not common to this model and I just had the misfortune to be the rarity. The fridge is still under warranty. And though it is still not repaired, I believe it will be.
I would recommend this to a friend!
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , February 9, 2021
Greetings, Stugotz14!
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid refrigerator. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242009864. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid refrigerator. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242009864. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com