Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,753 Reviews)
Rating breakdown 4,753 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
124
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,514)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Great features
on September 30, 2020
Posted by: Saima
from Hamilton On.
[This review was collected as part of a promotion.] I bought this a month ago and am very happy with my purchase. It's very spacious and every detail is well thought of. The only disadvantage is that the space in the doors between the containers are too small and the water dispenser splashes water everywhere.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful Fridge. Great Features
on October 1, 2020
Posted by: John X.
from Windsor, ON
[This review was collected as part of a promotion.] Very quiet fridge compared to our old model. Separate drawers are working well - quite useful.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks nice but too small
on October 13, 2020
Posted by: Dscoent
from Long Island, NY
[This review was collected as part of a promotion.] So far, no problems, but it is too small for us after a 29cu Samsung. Also ice maker is too small and too slow. Hard to find things in the main fridge area. Quality seems nice.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
NOT IMPRESSED!!!!!!!!
on October 16, 2020
Posted by: FORDGUY
I SPENT OVER 15K BUYING ALL KITCHEN AID APPLIANCES LESS THAN 2 YEARS AGO. BOUGHT FULL EXTENDED WARRANTY. DRAWER IN DEEP FREEZE WARPED AND GUESS WHAT AFTER WAITING 2 MONTHS FIND OUT NO WARRANTY COVERAGE. I NEVER COMPLAIN BUT THIS IS RIDICULOUS
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , October 20, 2020
Hello, FORDGUY!
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid refrigerator. Thank you for reaching out to us about these issues. It can be disheartening to have an appliance fail to meet your needs and expectations, and for that, we sincerely apologize to you! You are a valued Kitchenaid customer and want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 237889851. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid refrigerator. Thank you for reaching out to us about these issues. It can be disheartening to have an appliance fail to meet your needs and expectations, and for that, we sincerely apologize to you! You are a valued Kitchenaid customer and want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 237889851. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks awesome!!
on October 29, 2020
Posted by: Caribougirl
from Rogersville, AL
[This review was collected as part of a promotion.] Just moved into our new home and while we love the look of the fridge we are a little disappointed with the space inside. Not enough room for tall items, already removed one shelf, may have to remove another. If the ice maker was in a different spot it might provide a little extra space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love
on October 30, 2020
Posted by: MissNomi
from Grande Prairie, AB
[This review was collected as part of a promotion.] We have had the fridge for many months now and still love it. My husband has his beer drawer and I still have lots of room for all the groceries. It was installed on the coldest day of January so we just had to have the freezer gasket reshaped. Looking at replacing our stove next.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love Love Love
on November 2, 2020
Posted by: Deb4mal
from Amherstburg ontario
[This review was collected as part of a promotion.] I have only had this fridge a couple of weeks but I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Beautiful fridge, not smudgeproof at all
on November 4, 2020
Posted by: Julessto
from Barrie
[This review was collected as part of a promotion.] The fridge is beautiful and holds a lot, but it is definitely not smudge proof. I have tried a couple different products and cannot get some fingerprints off that well.
I would recommend this to a friend!
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , November 5, 2020
Hello, Julessto!
We regret to learn that you are not completely satisfied with your refrigerator. Thank you for reaching out to us about the problems you are having with smudges and fingerprints. We understand that it is disappointing to have an appliance fail to meet your expectations and standards, and for that, we sincerely apologize. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 238383238. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We regret to learn that you are not completely satisfied with your refrigerator. Thank you for reaching out to us about the problems you are having with smudges and fingerprints. We understand that it is disappointing to have an appliance fail to meet your expectations and standards, and for that, we sincerely apologize. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 238383238. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com