Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,752 Reviews)
Rating breakdown 4,752 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,513)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Very versatile
on June 5, 2020
Posted by: Texanlxix
from Mesquite, tx
[This review was collected as part of a promotion.] Had for 2 months and really enjoy the refrigerator. Very versatile shelving system and a variable temperature draw is great . Only issue ithe owners manual says it comes with a herb storage box which we did not receive when it was delivered.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Does not work. Is not getting cold at all.
on June 11, 2020
Posted by: HectorN
from Winter Garden, FL
[This review was collected as part of a promotion.] I bought this refrigerator over a month ago and I have not been able to move into my new house because the refrigerator and freezer do not work. They do not get cold at all. A service technician is going to replace the compressor with the hope that it will fix the problem. Hoping it does!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Harrimm, Social Care, June 16, 2020
Hello HectorN, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome Appearance, Color and No-Fingerprints
on June 15, 2020
Posted by: Geary51
from Webster City, IA
[This review was collected as part of a promotion.] Installed a month ago. We love the appearance, easy to use and extra middle drawers without opening the whole refrigerator. All of our family and friends love the appearance and No-Fingerprint color.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful refrigerator
on June 15, 2020
Posted by: ckwiener
from Munroe falls, Ohio
[This review was collected as part of a promotion.] Sometimes the flap on the left side of the door gets into the wrong position and it hits up against the right sided door while trying to close the frig
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator
on June 17, 2020
Posted by: JK Hoffman
from Flagstaff Az
[This review was collected as part of a promotion.] Purchased last week and it is awesome!! So much rooms
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great refrigerator
on June 18, 2020
Posted by: Mike9887
from idaho falls idaho
[This review was collected as part of a promotion.] lots of storage and has worked really well i would recommend this
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
terrible quality
on July 10, 2020
Posted by: WillieKtheMessenger
from washington D.C.
we bought one of these, and it was awful, but we assumed it was a dud so we bought another one and it has been the single worst thing to ever occupy our kitchen. The bottom fills up with ice and every month or so you have to break through it like your trying to take a crap in siberia and you have to chop through your frozen toilet.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Harrimm, Social Care, July 15, 2020
Hello WillieKtheMessenger, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice refrigerator
on July 25, 2020
Posted by: Bob61
from Memphis, TN.
[This review was collected as part of a promotion.] Like the overall look of this refrigerator. Working out the way to manage and store food has been a bit of a challenge (height of OJ bottles, other juice bottles. Not much storage for these in the doors. The refrigerator is also a bit noisey.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com