Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,753 Reviews)
Rating breakdown 4,753 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
124
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,514)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Outstanding Refrigerator
on July 22, 2020
Posted by: LT304
from Virginia
[This review was collected as part of a promotion.] This is the best refrigerator I have ever had. Truly solid, spacious and a true gourmet fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great design
on July 23, 2020
Posted by: vazgen11
from California
i bought this 2 years ago and i am not very happy.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Refrigerator
on July 23, 2020
Posted by: Allytrinh
from Houston, tx
[This review was collected as part of a promotion.] I bought this 3 months ago and I like that it’s very spacious inside. The design is very nice and especially love the compartment for produce and snacks. It’s convenient for the kids to reach without having to open the fridge door. The lighting on the inside is bright and gives it a modern look.. The only reason I give it 4 stars is because it can be loud. Buzzing sound and ice maker makes banging sound. That’s the only downside.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice
on July 23, 2020
Posted by: RWE57
from Bainbridge Ga
[This review was collected as part of a promotion.] Very pleased so far , it replaces my 3 year old Whirlpool that was deemed I unrepairable . Their warranty was excellent and replaced at no charge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the style
on July 24, 2020
Posted by: Kake
from Dyer, in
[This review was collected as part of a promotion.] The outside is gorgeous and the inside is just as wonderful. Great purchase
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Did not expect a problem within the first week.
on July 27, 2020
Posted by: Kimerlynn
from TN
[This review was collected as part of a promotion.] When my older Frigidaire died during the beginning of the covid pandemic, taking my stockpile of frozen food with it, I thought things could not get any worse. Went out and bought a "smart" fridge "LG" that did not work - it kept food cooled but the smart part could not be accessed. We sent it back and thought, let's try a Kitchenaid. We waited almost a month for the delivery and we were so excited about finally having a fridge again since it had been 2 months since my old fridge died. Within the first week after the Kitchenaid fridge was delivered, the door to one of the freezer trays came off. Upon closer inspection, I saw that it was not manufactured correctly. I placed it back on the tray but it is not "fixed". It is so frustrating to have spent this kind of money on something that practically came to the house already broken. Kitchenaid is going on the "do not buy again" list for this reason.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Harrimm, Social Care, August 4, 2020
Hello Kimerlynn, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good with the bad
on July 27, 2020
Posted by: mandie317
from Annapolis, MD
[This review was collected as part of a promotion.] So really great design for usage of space. Especially with kids, so many compartments for snacks and storage. Main issues are stuff in the freezer gets frosty like there is air getting in there or something. Obviously we open the freezer a couple times a day but we don't leave it open and I check the light on the door to make sure it goes off when closing but doesn't seem air tight. Also the ice maker is small. It doesn't cut it for the household needs of ice and doesn't make it that quickly. Thats not that huge of a deal but definitely have more times than we have before this fridge where we are out of ice.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good & bad
on July 30, 2020
Posted by: Sara1
from Phoenix
[This review was collected as part of a promotion.] Love this fridge but it shows every single fingerprint and I’d think for the price pint they would have used the newer fingerprint resistant steel. Also if you don’t get the water filter in exactly the right position it leaks into the entire fridge and down into the freezer. Love the design though.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com