Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,753 Reviews)
Rating breakdown 4,753 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
124
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,514)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Awesome Refrigerator and Classy
on May 28, 2020
Posted by: Bigben
from Cape Coral, FL
[This review was collected as part of a promotion.] My wife loves this and see her polishing it frequently. It matches her new KA double oven and it is a nice touch with the matching handles. Features like no finger prints, easy access, cool lighting and a functional control panel are awesome reasons to love this refrigerator. Our last Kitchen Aid went 20 years and was still running when we gave it away, we expect this one to last a long time as well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great design
on May 28, 2020
Posted by: GERAZ
from Houston, Texas
[This review was collected as part of a promotion.] The design is great and wish we had this years ago. The many doors and interior storage is unbelievable
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
It is low quality metal used
on May 29, 2020
Posted by: Hartmut
from Cocoa
[This review was collected as part of a promotion.] All appliances are stated to be stainless steel but that is not true, it is normal steel with chrome or other finish layers and it starts rusting after 4 month. For this quality is the price way to high.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Harrimm, Social Care, June 5, 2020
Hello Hartmut, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Problems
on May 29, 2020
Posted by: Cathy F
from Middleton, MA
I have had several issues with this refrigerator, the ice machine is slow, the lights go out and you can't replace the bulbs and need to have service come
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Harrimm, Social Care, June 5, 2020
Hello Cathy F, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the design
on June 2, 2020
Posted by: Happyme1948
from Butler, PA
[This review was collected as part of a promotion.] I bought this last month and have loved every feature and the design. Looks great, works great and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best refrigerator ever
on June 3, 2020
Posted by: Roxxyt
from Gilbert, Arizona
[This review was collected as part of a promotion.] I’ve had them all in my years from very cheap to very expensive, and the quality of this refrigerator is excellent. I honestly still have not filled it up but the convenience of how it’s set up just makes our lives easier.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Water dispenser
on June 4, 2020
Posted by: Anonymous
from Casper, wy
[This review was collected as part of a promotion.] It is such a mess to get ice or water out of. Have to wipe it clean every time and leave a rag near by. If not will build up white stuff.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New KitchenAid 5 Door Refrigerator
on June 5, 2020
Posted by: GaleBlondie
from Texas Gulf Coast
[This review was collected as part of a promotion.] This was a replacement for the same model that we had problems with after 3 years of good service. The one with the problem developed loud noises and temperature control problems that the service techs could not fix. KitchenAid came thru with new replacement that so far (1 month) has been great!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com