Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,752 Reviews)
Rating breakdown 4,752 reviews
5 Stars
3,292
4 Stars
763
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,928 out of
4,513)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
So far so good!
on March 9, 2020
Posted by: JCPH
from Little Rock
[This review was collected as part of a promotion.] It’s been about 3 weeks now and the fridge is exactly as advertised. Great for organization and ease to spot stuff. Feels bigger for a 25.8 cu ft. Fridge compared to my old one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome space and features
on March 9, 2020
Posted by: Robin28
from Winston Salem NC
[This review was collected as part of a promotion.] I bought my refrigerator about 3 years ago and had a problem with it not cooling properly.
Kitchen Aid was quick to get us a brand new refrigerator delivered and installed (still under warranty)
Thank you Kitchen Aid
Kitchen Aid was quick to get us a brand new refrigerator delivered and installed (still under warranty)
Thank you Kitchen Aid
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible after market service
on March 10, 2020
Posted by: DerekN
from Orillia,On
I bought this 2 years ago and have nothing but issues with the fridge. I have contacted Kitchen Aid and they have said since I have a warranty through Comerco they will not deal with it. Comerco is a joke and has sent a technician more than 6 times to deal with the same issue and it has not been resolved over the past THREE MONTHS. Yes my fridge has not worked for almost three months. I had to buy a fridge and put it in the basement to have this gorgeous fridge that does not work left in my Kitchen. Way to go Kitchen Aid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy GENOSMJ, CASOCIALCARE, March 12, 2020
Hello, DerekN! We take pride in providing higher quality products but from time to time a component might fail. We are not running from doing the right thing but in a situation where the Extended Warranty Plan is involved, they have priority over us to manage the situation since they have a legal contract with the client. We are confident that they will take great care of you. If you have any other concerns, please email us at CanadaSocial@kitchenaid.com to review your file by including your best contact number, the serial number, and Reference ID number 230014346. Thank you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Well Done - Very Nice Design and Features
on March 11, 2020
Posted by: newfrig
from Near Atlanta, GA
[This review was collected as part of a promotion.] We love the design and features. So far it is performing very well, and we have had no issues. So far so good . . . we shall see how its reliability goes over time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love my new refrigerator.
on March 11, 2020
Posted by: Mona2094
from League City, TX
[This review was collected as part of a promotion.] I have had the refrigerator for 3 months and have had no issues. Definitely an upgrade from my last one. Multiple drawers in freezer are great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots of room! Looks gorgeous
on March 11, 2020
Posted by: El Gumpo
from San Marcos, CA
[This review was collected as part of a promotion.] I love this fridge. It has so much room! After loading everything my last fridge had into this one, it made it look as full as a bachelors fridge. I have 8 people in my household too, so we have lots of stuff in there. I love the filters that go inside the fridge. It helps with the produce smell and any strong smelling food.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Omg I loooooovvvve this refrigerator!!!!
on March 12, 2020
Posted by: Leidm
from Jacksonville, FL
[This review was collected as part of a promotion.] I have had this peice since Jan. The exterior finish is the perfect color and it is super easy to clean! With the ice maker in the door I have so much room to store my items. The two drawers allow for organised storage. Have had other brands in the past, there is no comparison. Highly recommend it’
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall, a really nice fridge
on March 12, 2020
Posted by: carries12345
from Wisconsin
[This review was collected as part of a promotion.] I’ve had this fridge for about a month now, and really enjoy all the features. I just wish I could have gotten this fridge in the fingerprint resistant finish. If that would have been offered, it’d be 5 stars.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com