Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,754 Reviews)
Rating breakdown 4,754 reviews
5 Stars
3,293
4 Stars
764
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,929 out of
4,515)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
1
Not worth it
on December 13, 2019
Posted by: Daryl Rodd
from Sandford, On
I bought this fridge 4 years ago, now it turns itself off every 4 days. Waste of money
No, I would not recommend this to a friend.
Response from kitchenaid.comBy HOLLEJM, CASOCIALCARE, December 16, 2019
Hello, Daryl! We are very sorry to hear you are having this issue. KitchenAid is dedicated to ensuring that the components and materials used in all of our appliances are of the highest quality available. Taking this into consideration, I'd like to advise that it is not the norm for our consumers to experience an issue as you've outlined. We would like to review your file to see how we can best assist in resolving this for you. Please email us at canadasocial@kitchenaid.com and include your best contact number, the serial number, and Reference ID number 226986606. We sincerely apologize for the situation. Thank you! -Jenni
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome!!
on December 16, 2019
Posted by: EIsner
from West Virginia
[This review was collected as part of a promotion.] Bought this a month ago and it is the best refrigerator ever!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best fridge ever!!
on December 16, 2019
Posted by: Elyse126
[This review was collected as part of a promotion.] I absolutely love this fridge! So happy we spent the extra money for it. It’s so beautiful and cold and it has so many compartments! The huge ice maker was the selling point for us, and because of the price we went ahead and got the extra 3 year warranty. I recommend this fridge to everyone!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the black stainless color,
on December 16, 2019
Posted by: Bnye
from California
[This review was collected as part of a promotion.] Just bought the refrigerator about a month ago, so far I love it. I live the led lighting when you open the refrigerator. Its beautiful.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Refrigerator
on December 16, 2019
Posted by: Kellie24
from Moselle, Ms
[This review was collected as part of a promotion.] My ice maker and water have already gone out on my refrigerator. Not happy with this purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good Features
on December 16, 2019
Posted by: RonaldL
from Mansfield, TX
[This review was collected as part of a promotion.] I bought this refrigerator a couple weeks ago and really satisfy with it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Just wonderful!
on December 16, 2019
Posted by: msuduck
from Metro Detroit, Michigan
[This review was collected as part of a promotion.] We had a KitchenAid washer and dryer for years and were disappointed that we could not replace them with new KitchenAids when we needed to. But we chose the top of the line Whirlpools and are very happy with them. Last spring, we purchased a new KitchenAid dishwasher (Model # KDTE334GPS) and it has performed beyond our expectations. So, when it was time to get a new refrigerator, it had to be this one. The refrigerator is flawless in appearance and performance. The freezer holds as much on its own as our large chest freezer did and the produce and deli drawers have quickly become invaluable to us. Our herb drawer was missing and the customer service response in getting one to us after the fact was most impressive. We are 100% satisfied and will be back to KitchenAid when it is time to buy our range.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nice if you want a deep freeze fridge
on December 16, 2019
Posted by: Mr. Freeze
from Horseheads, NY
[This review was collected as part of a promotion.] Just over 14 mos old and the fridge turned into a deep freeze at 16 degrees and freezer was not getting below 20. Needless to say we lost pretty much everything. And trying to find authorized service in a small area is pretty much impossible so we are trashing the unit.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Harrimm, Social Care, December 19, 2019
Hello Mr. Freeze, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com