Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,755 Reviews)
Rating breakdown 4,755 reviews
5 Stars
3,293
4 Stars
765
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,929 out of
4,515)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
2
Want ice....buy a bag and keep it in the freezer.
on September 27, 2019
Posted by: No ice, not nice.
from Mason OH
Gender:Male
[This review was collected as part of a promotion.] Service within second week of ownership found the water dispenser into the ice-making tray was installed upside down. Water was being dispensed into areas of the fridge rather than the ice-making tray. After fixing that, maker has made maybe 50 cubes...not loads in the week and one-half, CUBES. Fridge area is nice and number of shelves provided makes configuring for your needs much better than others we looked at.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, October 15, 2019
Hello No ice, not nice., thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Like the refrigerator a lot!
on September 27, 2019
Posted by: Alanrepair
from Dayton Ohio
Gender:Male
[This review was collected as part of a promotion.] Very roomy, quiet running and produces plenty of ice. The outside surface smuge-proof.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek looking and well laid out
on September 27, 2019
Posted by: The Morse’s
from Sherrard, Il
Gender:Female
[This review was collected as part of a promotion.] This is our first new fridge in almost 20 years. We originally chose it because it matched the stove we were buying. But, we have quickly found out that it’s features and layout make it far superior than other refrigerators we have looked at. It’s functional design allows for quick shelving reconfigurations. I am sure that the 2 additional external drawers will help with energy efficiency
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So much room, love the two trays in the freezer
on September 27, 2019
Posted by: punky19
Gender:Female
[This review was collected as part of a promotion.] Only have had it for 4 day and still find out all the different features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love all compartments
on September 29, 2019
Posted by: Vi 70
from Yakima Wa
Gender:Female
[This review was collected as part of a promotion.] Actually love the frig however it was not installed right one door is much higher than other door making it hard to close
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Purchase
on September 30, 2019
Posted by: RobS25
from Milton, GA
Gender:Male
[This review was collected as part of a promotion.] Purchased this KitchenAid after our previous refrigerator (LG) died after only 1.5 years and repair costs were same as original price. Looks great and functional..
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Refrigerator
on September 30, 2019
Posted by: Paco Montilla
from Tampa, FL
Gender:Male
[This review was collected as part of a promotion.] Purchased about a month ago and it is really nice. The only downfall that me and the wife have seen is the the ice cubes are a little small, compared to our previous unit, and the bottom freezer, although we have had it just for a week, feels like our old chest freezer that I feel will hide food if not careful. Can't have it all I guess????
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Convenient Refrigerator
on September 30, 2019
Posted by: chapmancp
from Lafayette Hill, PA
Gender:Male
[This review was collected as part of a promotion.] We purchased this unit one month ago, and are extremely satisfied. It's quiet, ultra convenient with the storage configurations and we also are very pleased with the ice making/ water dispenser.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com