Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,755 Reviews)
Rating breakdown 4,755 reviews
5 Stars
3,293
4 Stars
765
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,929 out of
4,515)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
Great features
on September 10, 2019
Posted by: Lynnmateer
from Osceola
Gender:Female
[This review was collected as part of a promotion.] I’m very pleased with my purchase! I’m so happy I made the decision to by a kitchenaide
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great looking
on September 10, 2019
Posted by: Herbie
from Sloughhouse CA
Gender:Male
[This review was collected as part of a promotion.] Awesome refrigerator
quality shelves lighting
Went in smooth no problems that is the best !
quality shelves lighting
Went in smooth no problems that is the best !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don't buy this!
on September 11, 2019
Posted by: Robt227
from Orange county ny
Gender:Male
Bought this fridge and now it is 2 years old and we can't trust it. Ice maker only sporadically works and it will completely stop working all together randomly until unplugged and plugged back in.
Have had the repair company here multiple times and still cannot repair it.
Have lost multiple refrigerator and freezer full of food. Now I have to go buy another new refrigerator because this one is so unreliable.
DO NOT BUY!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, October 3, 2019
Hello Robt227, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cool Refrigerator
on September 11, 2019
Posted by: philbongi
from San Jose, Ca
Gender:Male
[This review was collected as part of a promotion.] We purchased this awhile back and it took a few times to get it right. 1st one was damaged (no ones fault), the second one had a defected door (top right), it wouldn't close properly and seal the ice maker. The third one overall is fine, the top doors are not aligned very well and the interior ice unit if crooked (cosmetic). All units were missing the herb tray and it is currently backordered.
It is a cool unit, love the way it looks and functions, tons or room, overall the experience has been far from perfect, making it a 3.
It is a cool unit, love the way it looks and functions, tons or room, overall the experience has been far from perfect, making it a 3.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Elegant and unique
on September 11, 2019
Posted by: Sunnee
from PA
Gender:Female
[This review was collected as part of a promotion.] It has more space and unique features. It has good look. Easy to clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and looks beautiful!
on September 12, 2019
Posted by: Angie & Angelo
from Franklin, WI
Gender:Female
[This review was collected as part of a promotion.] We bought this a month ago and I at love it. Runs very quietly and is very spacious, drawers for cold drinks and other options. Let be the freezer on the bottom option stores so many items.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautifull
on September 13, 2019
Posted by: ErwinR
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] Really like the model, only things are there is no room to put gallon of milk unless you rearrange the shelves, and most of all the water spout to get cold water from fridge is really messed up, water sprays everywhere, can't believe that they didn't solve that problem long time ago.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
It’s good
on September 13, 2019
Posted by: Kquinn07
from Suffield, CT
Gender:Female
[This review was collected as part of a promotion.] We mostly like the refrigerator however the design is not as great as we had hoped for. The two middle drawers and ice/water in the door are good in theory but take away a lot of the interior space and door space. We are finding it difficult to fit our milk juice and condiments.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com