Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,755 Reviews)
Rating breakdown 4,755 reviews
5 Stars
3,293
4 Stars
765
3 Stars
231
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,929 out of
4,515)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
We love this fridge!
on September 3, 2019
Posted by: Mjdhogg
from Novato, CA
Gender:Male
[This review was collected as part of a promotion.] We have researched tons of fridge options. This fit our space and the 5 drawer design is a nice option. It looks beautiful, holds everything we need, and is a great use of space. I was a little concerned with the indoor ice maker based on some reviews I read. But I keep the fridge at 36 degrees which is one degree cooler than standard and see no evidence of ice melting. The ice cubes are on the smaller side so they fit inside a narrow double-insulated water bottle which is nice too. Fridge looks amazing, has great LED lighting inside and holds everything well. It’s pricey but we love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on September 3, 2019
Posted by: acf0903
from Basking Ridge, NJ
Gender:Female
[This review was collected as part of a promotion.] We've had our fridge for 6 months and are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Roomy
on September 4, 2019
Posted by: Golden12
from Rapnine Va
Gender:Female
[This review was collected as part of a promotion.] Old refrigerator went out and I bought the floor model because I needed it right away. Some issues with delivery and was told they would hook up the ice maker and they refused to do that. but otherwise we are pleased with the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Beautiful Fridge....died at 1 month before 3 years
on September 4, 2019
Posted by: Shelly in N GA
from North Georgia, Georgia
Gender:Female
I loved this fridge. Roomy, beautiful...but did NOT love the fact that not quite 3 years later it had a major problem. Main computer in fridge had problems, internal wiring, auger motor....IF you purchase this fridge, please make sure to purchase an extended warranty. Just sayin...
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, September 16, 2019
Hello Shelly in N GA, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Awesome Fridge but with some issues
on September 4, 2019
Posted by: Anonymous
from Bailey, CO
Gender:Male
[This review was collected as part of a promotion.] Bought this from Appliance Factory in Littleton, CO. The fridge is great though it doesn't make Ice very fast. Also some of the LED lights under one of the shelves flickers sometimes when you open the door. When installed they left the plastic on and now there are little plastic bits hanging out from where the handles meet the doors.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Overall exceptional
on September 5, 2019
Posted by: Jimmie/John
from Loveland CO
Gender:Male
[This review was collected as part of a promotion.] Lighting and super storage ease of reaching contants
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the two outside drawers
on September 6, 2019
Posted by: FRIGGIIE
from MISSOURI CITY TX
Gender:Male
[This review was collected as part of a promotion.] VERY PRACTICAL, THE FREEZER IS A GOOD SIZE AND LOVE HOW THE COMPARTMENTS ARE SET UP
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Regrettable decision to buy this brand
on September 6, 2019
Posted by: iroldesign
from Midlothian, VA
Gender:Female
We've only had this refrigerator since June 2019 and by the 28th of August the ice maker stopped working. Two days later the freezer stopped working, followed by the refrigerator. The repair man came out the following Tuesday and said there was a freon leak and would have to order parts and could come back out Friday, that's today and I'm waiting to see if the repair is completed today and how long this lasts. I've always purchased Kenmore elite in the past and I'm so regretting paying double the price for all Kitcheaid appliances in our new house. Luckily we have a back-up Kenmore single door refrigerator/freezer in the garage that has come to the rescue!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, September 17, 2019
Hello iroldesign, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com