Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,757 Reviews)
Rating breakdown 4,757 reviews
5 Stars
3,293
4 Stars
766
3 Stars
232
2 Stars
123
1 Star
343
87%of customers recommend this product.
(
3,930 out of
4,516)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
FANTASTIC
on August 9, 2019
Posted by: Gwenifer
from Gardnerville, NV
Gender:Female
[This review was collected as part of a promotion.] Not only is the refrigerator an awesome refrigerator, it tells you if you didn’t shut one of the doors!! I was in my office last night and “what is that singing from the kitchen?” My husband was in bed already, I knew I hadn’t used the microwave or the oven, both of which sing when the timers are done. Finally I got up and followed the sound and voila! There’s this red light on the door and it’s singing telling me one of the doors was not closed completely. And sure enough, one of the doors hadn’t closed all the way.
Then I decided to test it and left one of the produce drawers slightly open and walked away and again, it started singing to me that it needed help.
The one improvement would be instead of it playing a tune would be “refrigerator door is ajar” so it’s not as easy to ignore.
As far as capacity, we had to remove two of the shelves because if we’d left them in we would not have been able to put our milk jugs or soda bottles in the refrigerator. They’re glass and I am concerned that they’ll get broken being stored in the pantry. I guess it’s a good thing that those add’l shelves are available.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Barely made 1 year...
on August 11, 2019
Posted by: Kully
from Brusly, LA
Gender:Female
Barely made one year before the motor for the ice make burnt up. Parts $119, labor $100.
Prior to this, it would release one after letting pressure go on ice button.
Shelving is not optimal.
Over priced.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, August 12, 2019
Hello Kully, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Just love it
on August 11, 2019
Posted by: Richard In Chicago
from Chicago
Gender:Male
We purchased about a month ago and still in love with it. Great look. Love the space inside with the two separate drawers. The freezer drawer is phenomenal-lots of space!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet.
on August 12, 2019
Posted by: Jim70
from Chicago
Gender:Male
[This review was collected as part of a promotion.] Love the lighting and the drawers. The handles are decorative and practical.
Gallon of milk fits on door shelf but, it's awkward in positioning the shelf above it.
When the regular inside shelves are uneven, the corner of the higher shelf scrapped my forearm when reaching in deep for an item. A rubber tip on the corners would be helpful.
Gallon of milk fits on door shelf but, it's awkward in positioning the shelf above it.
When the regular inside shelves are uneven, the corner of the higher shelf scrapped my forearm when reaching in deep for an item. A rubber tip on the corners would be helpful.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very spacious
on August 12, 2019
Posted by: Omichel
from Los Angeles
Gender:Female
[This review was collected as part of a promotion.] I bought this a month ago and I am loving it so far! It is very spacious and I love the inside lighting it has. I would highly recommend it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great industrial look
on August 12, 2019
Posted by: bmwchickm3
from Des Moines, IA
Gender:Female
[This review was collected as part of a promotion.] Bought this at the end of April 2019 and pleased with operation so far. Ice-maker is a bit noisy, but otherwise a great refrigerator!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best fridge ever!!!!
on August 12, 2019
Posted by: Sherri D.
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I bought this fridge right before Christmas. It is so roomy! So many features to love but my favorite two are:
-Freezer drawer has two additional shallow drawers plus a frozen pizza cubby so no more rummaging for anything!
-The door ice dispenser features are usable even if you don't have a waterline hooked up. You fill the ice bin with a bag of ice and it's ready to go. Perfect for holiday gatherings!
-Freezer drawer has two additional shallow drawers plus a frozen pizza cubby so no more rummaging for anything!
-The door ice dispenser features are usable even if you don't have a waterline hooked up. You fill the ice bin with a bag of ice and it's ready to go. Perfect for holiday gatherings!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the refrigerated exterior drawers
on August 12, 2019
Posted by: smitty280
from North Texas
Gender:Female
[This review was collected as part of a promotion.] I love the features of this refrigerator and the ease of use. The handles were one of the main things that I liked and I think the color is awesome. No fingerprints!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com