Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,750 Reviews)
Rating breakdown 4,750 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
342
87%of customers recommend this product.
(
3,927 out of
4,511)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
5
GREAT FEATURES
on July 21, 2019
Posted by: JUDD#1
from FT WORTH, TX
Gender:Male
[This review was collected as part of a promotion.] FROM APPEARANCE TO FUNCTIONALITY, THIS REFRIGERATOR HAS BEEN A WONDERFUL INVESTMENT. WHAT MORE CAN I SAY?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Kitchenaid SS 5 door
on July 29, 2019
Posted by: pat44
from Miami, FL
Gender:Female
[This review was collected as part of a promotion.] This was a replacement for an identical refrigerator that failed 5 times for frozen drain that overflowed into freezer.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not the best for Lettuce and greens, herbs
on July 30, 2019
Posted by: Mrs. Sasser
from Houston, TX
Gender:Female
I bought this refrigerator in mid-June to replace a replacement Kenmore Elite. Overall it works fine, the temperature control is adequate, and the additional drawer with temp. control seems to work well. Frost builds up around the ice bin opening; the third door bin is useless if you put tall items in your door; the door leveling feature didn't work - we even removed and re-installed the door to see if we could get them level, still didn't work; the two upper freezer drawers don't hold tall items, but if you have flat packages it's nice for organization. And no, you don't get the herb keeper mentioned in the manual and advertisements.
The most disappointing thing about this fridge is that it doesn't keep lettuce and other greens very well; yes it has a separate produce drawer (the right-hand middle drawer), and if it were tall enough to keep heads of lettuce in, I would; but if you put one in and close the drawer you smash it. I guess if you have especially flat heads of lettuce it will work - now we know why they show a drawer full of apples and pears in the online videos, lettuce wouldn't fit.
As for the produce drawers in the main compartment, well I guess the "auto-humidity" feature just means it automatically dehumidifies your produce... lettuce lasts about 2 days unless you put it in a separate container - same with herbs; other produce starts getting limp and moldy after a week. Even if the Kenmore fridges only lasted a couple of years each, I can say they had superior crisper drawers - lettuce would keep for three weeks, root vegetables almost two months. This fridge will not let you keep produce beyond a couple of days.
In the end I'm sorry I bought this model and should have gotten the 3-door fridge instead.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Spacious
on August 1, 2019
Posted by: jaquez626
from Greer, SC
Gender:Female
[This review was collected as part of a promotion.] I bought this a month ago and so far it's working great. Sometimes water gets on the ceiling by the ice-maker and runs off getting food wet .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New refrigerator
on August 5, 2019
Posted by: CharChar
from Michigan
Gender:Female
[This review was collected as part of a promotion.] Have had for 10 days. When filling for ice pump is a little loud. Today when I opened the door ice came out, and fell to floor. Don’t know why. Nice looking, slow close drawers are nice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love it
on August 5, 2019
Posted by: The Perry Family
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I’ve had this refrigerator for a couple months now. Three of the five doors are scratched, the dealer replaced them, and now there’s an issue with one of those doors in that the decal glue was melted and is popping off. As for the unit, it does take a little reimagining on how you’re going to store your items as there is no shelf that’s good for a large beverage containers. Once you get used to the new layout though, this refrigerator is really wonderful. If I had to point out anything negative it would be the fact that it is difficult to store large beverage containers if you have more than two
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
minor problems
on August 6, 2019
Posted by: tis tock
from crystal beach, texas
Gender:Male
[This review was collected as part of a promotion.] real excited about getting refrigerator, but handle loose and 1 door will not properly close.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the multiple doors and drawers
on August 8, 2019
Posted by: Minnie01
from International Falls Mn
[This review was collected as part of a promotion.] Bought this July 8th of this year and it is just what I wanted. We are having a problem with the doors not being at the same levels, and the freezer is freezing up on the sides. We are having difficulty getting someone to work on it where we live. Once it is fixed. Believe I will love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com