Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,758 Reviews)
Rating breakdown 4,758 reviews
5 Stars
3,293
4 Stars
766
3 Stars
232
2 Stars
123
1 Star
344
87%of customers recommend this product.
(
3,930 out of
4,517)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
1
NOTHING BUT ISSUES SINCE DAY 1
on October 9, 2015
Posted by: Gordonshow
from Lake Tapps, WA
Verified Purchase:No
[This review was collected as part of a promotion.] I was skeptical to order this refrigerator since it was a new model and it was the first of its kind. There were only a couple reviews on it at the time I ordered and it and one was good the other not so good. I liked the size of this and the design of the two smaller drawers, so I gave it a try. It was delivered to me with uneven doors. NONE of them line up. They say it can be adjusted, however only one door can be, so if the others are not aligned either, the ONE door can't be adjusted to fit the rest. An appliance repair company is ordering new doors for me and it has been 4 weeks waiting so far. In the meantime, it is making an awful vibrating noise and no one knows why? Its like something isn't balanced inside the unit, and its causing it to hit metal? I'm BEYOND annoyed and frustrated with this refrigerator. The appliance repair people don't know what's wrong and just say its the first of its kind, so they haven't seen this yet? The water sprays out everywhere and the ice falls all over the floor. Besides all those not-so-good things, the refrigerator is spacious and looks good.. But, the bad outweighs the good by far! I am looking to replace this and haven't even had it a month.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Rick
from Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy with service, it's been two weeks and freezer won't seal and getting the run around!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Kitchenfix
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit has a smart design and look. The lighting is an exceptional feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: TR
from Elk Grove
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just sent in a review on my refrigerator and part of it did not accurately post what I said. This refrigerator does have adjustable shelves and the ice maker is loud .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Sheri
from Ellicottville, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this refrigerator. It is easy to use and easy on the eyes. Especially love the meat and produce drawers.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Week shelves
on January 6, 2017
Posted by: Burnt offerings
from Tyrone GA
Verified Purchase:No
[This review was collected as part of a promotion.] Inside the fridge you will find outdated design elements along with a poor quality shelf system that has very weak shelf brackets
Only time will tell about its reliability
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Scott
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this fridge 2 weeks ago and we are very happy with our purchase. It is VERY spacious, has many great features and looks awesome.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: 2thlady
from Plainfield,IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wanted smudgeproof stainless but this refrigerator was so fabulous it swayed me. Although it drives me insane to clean the fingerprints. The numerous features you don't find on other units is what was the deciding factor. I always had trouble digging through my frozen food in my rusting GEProfile bottom french door freezer. This freezer has 3 levels to help keep everything organized. It also has separate filtration in the freezer which keeps humid air from the refrigerated section from affecting the frozen food. LOVE the smaller sized ice cubes and the layout period!!! I can go on and on about the sophisticated look too! The water filter is even tucked away and hidden...yay!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com