Customer reviews from kitchenaid.com
KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Average customer rating
4.4
(4,750 Reviews)
Rating breakdown 4,750 reviews
5 Stars
3,292
4 Stars
762
3 Stars
231
2 Stars
123
1 Star
342
87%of customers recommend this product.
(
3,927 out of
4,511)
Customer Reviews for KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Black Stainless Steel
Customer Rating
4
Do not purchase
on March 3, 2022
Posted by: Hwjjs
from San Antonio
After 3 years it broke , it’s been problem after problem . Look at other websites and compare reviews for this fridge and you’ll see for yourself
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So impressive, inside and out!
on March 18, 2022
Posted by: formerGeorgiagirl
from Indiana
[This review was collected as part of a promotion.] We had been waiting over 13 months for a refrigerator from an appliance store for our new build home. We began a search to find one available in a store. Once we saw this Kitchenaid, it was love at first sight! The room in it is amazing, the construction is first rate. The only negative we have is the owners manual. It would be so much more helpful to have a complete manual that is available online instead of the condensed version supplied with the refrigerator!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful and organized
on July 15, 2022
Posted by: Jewels Grandma
from Henderson, NV
[This review was collected as part of a promotion.] I have been buying refrigerators for 50 years and I have never LOVED on like this one. It is extremely organized for the best use of space. My husband is in a power chair and the low separate drawers allow him to get his own drinks and fruit. Even while cleaning it I feel like a Queen. :)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
LUV IT
on July 20, 2022
Posted by: JUGS
from Climax Springs Mo
[This review was collected as part of a promotion.] I love this fridge. I was a little hestitate about purchasing it because of some of the bad reviews but it is well worth it to me. It absolutely has been wonderful so far and I really love all the room it has. It takes a little getting use to as far as arranging things but I dont mind that at all. I receive all kind of compliments and love the black stainless. I have not bought a new fridge in 18 years and this is the cadilac of all fridges. A little pricy but it all comes down to what you are looking for.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not enough ice
on August 4, 2022
Posted by: Anncolddrink
from Forked River NJ
[This review was collected as part of a promotion.] I moved in new construction house 45 days ago. Ice maker does not provide enough ice, the bin is much smaller than my old one. It’s a large refrigerator/freezer and should provide a lot more ice. I also think the way the doors close will be problematic in the future.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Kristin S, Social Care, August 5, 2022
Hey Anncolddrink, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this refrigerator
on October 31, 2022
Posted by: Mike1963
from Missouri
[This review was collected as part of a promotion.] This refrigerator is very functional. The two middle drawers are great for meat and produce. The refrigerator looks good on the outside as well as the inside.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Disappointed in the quality
on November 7, 2022
Posted by: Jenny R
from Muskego, WI
This fridge was at the top of my list when moving into a new home. I have always wanted that big spacious fridge. The fridge is just three years old and is fall apart. The one door doesn’t properly seal anymore. We have had the lights serviced four times, FOUR! Guess what they are out again. We have started to notice that it will stop cooling so we had to reboot it two times in one week so far. I had just thought when you spend such a big chunk of money on a reputable named appliance you’d get more then a few cool years out of it. of course no one can help because it’s not under warranty which doesn’t make sense since it’s three years old.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marie Q, Social Care Team, November 9, 2022
Thank you for sharing your experience with us, Jenny R. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
You can SEE what is in there!
on November 29, 2022
Posted by: SW.54850
from LaPointe WI
[This review was collected as part of a promotion.] We love having a clear view of all the contents of the refrigerator and can get at food before it spoils. The freezer holds so much! And having it organized is a game changer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com