Customer reviews from samsonite.com
Samsonite - Carrying Case (Backpack) for 17" Notebook - Black
Average customer rating
4.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
126
4 Stars
31
3 Stars
8
2 Stars
5
1 Star
10
84%of customers recommend this product.
(
103 out of
122)
Customer Reviews for Samsonite - Carrying Case (Backpack) for 17" Notebook - Black
Posted by: Bob S.
from Utah
Gender:Male
Verified Purchase:Yes
It would get 5 stars from me if not for two major problems, first, there is no padding between the handle and your back. It’s just a metal bar digging right in making it difficult to wear for very long, which is bad when traveling and you need your hands for the other luggage you are traveling with. The second problem that you don’t see in online pictures is that the pad that would protect your back is folded down to access the back straps. You have to tuck the straps away to zip up the pad into place. There are a million better ways to design this part and I don’t know why you would think it’s a good idea to remove the padding if you want to put it on your back.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, November 3, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Mohamed Abdellatif
from New Hampshire
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop bag, easy to use and carry with lots of storage space.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Houston, Texas
Gender:Male
Verified Purchase:Yes
Awesome product to have, go for it if you travel frequently this is a great product with brand value.
Gives enough space to have lots of stuff while you travel.
Gives enough space to have lots of stuff while you travel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dave
from Lebanon TN
Gender:Male
Verified Purchase:Yes
Cool Nice looking and material . need more compartment
I would recommend this to a friend!
Written by a customer while visiting samsonite.com