Customer reviews from frigidaire.com
Frigidaire - Professional 30" Gas Cooktop - Stainless steel
Average customer rating
4.6
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
166
4 Stars
36
3 Stars
9
2 Stars
4
1 Star
4
95%of customers recommend this product.
(
71 out of
75)
Customer Reviews for Frigidaire - Professional 30" Gas Cooktop - Stainless steel
Customer Rating
5
Great Cooktop
on August 29, 2018
Posted by: sam1234
from Athens, AL
[This review was collected as part of a promotion.] Purchased a month ago and so far its great. Clean look and controls are solid. Flame is not even but it can be adjusted. Only complain I have is the rubber feet under the grate occasionally pops out when you move the grate for cleaning. Prior to this I was using an electric cooktop and gas takes some getting used to. So far its working great and very happy with the frigidaire professional gas cooktop.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice cooktop!
on September 14, 2018
Posted by: SJS13
from Cary, NC
[This review was collected as part of a promotion.] Nice product with different sizes of burners. Happy with the product so far. I only wish it had a light to notify if any of the burners is still on.
Response from frigidaire.comBy Briana, Online Outreach Specialist , October 11, 2018
Hello SJS13! Thanks for your feedback! Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Attractive features
on March 17, 2019
Posted by: Cat805
from Plainview NY
[This review was collected as part of a promotion.] I like the stovetop features. I am not happy with the difficulty in getting it clean. It is impossible to get out the grease spots without scratching the surface. I suppose that’s with all stainless. Though I had a stainless cooktop years ago which was a breeze to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bought and 2017 and the gas valve is leaking.
on August 12, 2019
Posted by: Teachergabe
Buyer beware. I bought this in 2017 and the gas valve is leaking. Manufacturers warrenty end in December so I am out of luck.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, August 15, 2019
Hello, Teachergabe.
Thanks for taking a moment to share your experience with us.
I am disappointed to learn about the recent issue with your cooktop.
I would like to gain more insight about your recent experience, please be on the lookout for an email from me.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us, and we are looking forward in the hopes of assisting you.
Regards-Derrick
Thanks for taking a moment to share your experience with us.
I am disappointed to learn about the recent issue with your cooktop.
I would like to gain more insight about your recent experience, please be on the lookout for an email from me.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us, and we are looking forward in the hopes of assisting you.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on September 13, 2019
Posted by: MBS33
[This review was collected as part of a promotion.] We bought this about a month ago and are very happy with it. It cooks nice and evenly (much better than our old unit) and is reasonably easy to clean afterwards.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simplicity at it's best!
on September 14, 2019
Posted by: gigi0706
[This review was collected as part of a promotion.] I moved to a new home a month ago and had this stovetop along with the other Frigidaire Professional Series appliances and just love it. When I bought it (online) I hadn't seen it and was apprehensive about the stainless steel top. But I love it...clean up is so easy and the burners are just one component rather than 2 on my other Fridgidaire stove...which makes the gas come out so evenly and again the cleanup so easy. I like that the knobs are metal rather than plastic!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good cooktop with a design flaw
on May 28, 2020
Posted by: EricIsRight
[This review was collected as part of a promotion.] We upgraded to this 5 burner cooktop through our builder. It cooks and functions as expected. There is, however, a HUGE design flaw. The most powerful burner is the front right burner that is located right to the control! What this means in practice is that we often burn ourselves turning off that burner. There needs to be more separation from the control knob or switch the front and back control knobs not to control the burner located so close. As mentioned in a couple of reviews, you'd be hard pressed to actually have 5 pots on this cooktop at the same time but that's due to the compact size.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, June 8, 2020
Hello, EricIsRight.
Congratulations on your new home! We’re pleased to be part of your new home.
Thanks for your review and valuable feedback.
Your comments are vital to us in designing future appliances.
If you have any additional suggestions on how we can make your experience better, please let us know!
You can chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Congratulations on your new home! We’re pleased to be part of your new home.
Thanks for your review and valuable feedback.
Your comments are vital to us in designing future appliances.
If you have any additional suggestions on how we can make your experience better, please let us know!
You can chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Cooktop
on July 12, 2021
Posted by: Jeff NM
[This review was collected as part of a promotion.] The cooktop has a beautiful look. The power burner is excellent for wok cooking. The install was difficult as the brackets supplied do not fit in a standard sized cabinet. The Frigidaire service does not have an alternative installation method. They did send out a repair technician to try to secure the cooktop, but the installer could not figure it out. I was forced to solve the problem myself. If Frigidaire had an alternate install method for standard sized cabinets, I would have given this 5 stars.
Written by a customer while visiting frigidaire.com