Customer reviews from frigidaire.com
Frigidaire - Professional 30" Gas Cooktop - Stainless steel
Average customer rating
4.6
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
166
4 Stars
36
3 Stars
9
2 Stars
4
1 Star
4
95%of customers recommend this product.
(
71 out of
75)
Customer Reviews for Frigidaire - Professional 30" Gas Cooktop - Stainless steel
Customer Rating
5
Well made,easy to use unit. Excellent value
on November 16, 2018
Posted by: Encee
from New Jersey
[This review was collected as part of a promotion.] Bought a Frigidaire Professional Cooktop unit about 2 months ago and are very satisfied with the unit. The burner layout, burner capacity and control configuration are well designed and easy to use and it heats and cooks as desired.
The problem with this unit so far is that the stainless steel base stains and discolors quickly with use, It is very hard to clean and remove the stains. This should be addressed for the unit to get a 10 out of 10.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Product and Lots of Room for a 30"
on March 5, 2018
Posted by: dbogarde
from ga
[This review was collected as part of a promotion.] In use for 9 months. Is been a great cooktop and love the amount of cooking area for a 30". Only complaint is that little rubber feet on the bottom of the 3 grilles (4 each) can fall off. If you don't notice and put the grills back on with a missing rubber foot, the grill will scratch the stainless. Frigidaire should include extra feet with the grilles, or improve the design.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent cooktop
on May 13, 2016
Posted by: Mickeal
from Pineville, LA
I purchased the cooktop about 3 months ago. My wife and I have been very pleased in how easy it is to cook with. This is the first gas cooktop Ed have owned. The only negative is the discoloration of the stainless steel around the burners.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 19, 2016
Thank you for sharing your thoughts with us, Mickeal. I understand that you are experiencing some concerns with your cooktop discoloring. I would recommend just cleaning with hot, soapy water and a dishcloth. Rinse with clean water and a cloth. Please do not use cleaners with high concentrations of chlorides or chlorine and no harsh scrubbing cleaners. Only use kitchen cleaners that are especially made for cleaning stainless steel. Always be sure to rinse all cleaners from the surface as bluish stains may occur during heating that cannot be removed. Hope this helps! Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not recommended for seaside residences
on November 9, 2016
Posted by: nilos
from Sag HArbor, NY
[This review was collected as part of a promotion.] Iron grillwork rusts after 3 mos.
Apparently I can treat it by baking with oil. Would have been nice to know (had to look up on internet). Rust not covered under manufacturer's warranty, natch--even under extended service agreement.
Apparently I can treat it by baking with oil. Would have been nice to know (had to look up on internet). Rust not covered under manufacturer's warranty, natch--even under extended service agreement.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 23, 2016
PROFENGINEER, thank you for sharing this review for your cooktop. I am forwarding your valuable feedback to our design engineers for consideration in future models. For seasoning of the grates we recommend; wash and fully dry, then coat with a thin layer of vegetable or cooking oil, bake the grates in the oven on 350°F for 10 minutes. Constantly striving to be the best home appliance company in North America. We thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. If you have any questions, please do not hesitate to reconnect with us. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cooktop finish scratches easily.
on May 18, 2017
Posted by: macgyver
from Albuquerque, NM
[This review was collected as part of a promotion.] I had this cooktop installed a couple of months ago and have been very disappointed on how the finish holds up. With this being a professional series I would have thought that it would have had a more durable finish. I have scratched it in several places just by wiping it off. Not a happy camper. The knobs don't clean up well either.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 30, 2017
Thank you for sharing your valuable feedback with us, macgyver. We recommend cleaning the stainless with warm soapy water using a clean sponge or cloth (always rubbing with the grain of the stainless). Rinse with clean water, and dry with a soft clean cloth (again with the grain of the steel). Please do not use cleaners with high concentrations of chlorides or chlorine, and no harsh scrubbing cleaners. Only use kitchen cleaners that are especially made for cleaning stainless steel. I am including a link to one of our best sellers here: http://www.frigidaire.com/Filters--Accessories/Cleaning-Accessories/ACC200006/. Always be sure to rinse all cleaners from the surface as bluish stains may occur during heating that cannot be removed. Hope this helps! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Our favorite piece of the Pro Series
on July 20, 2018
Posted by: Mikus31
from Yukon, OK
[This review was collected as part of a promotion.] We own the entire Professional Series. This is the only piece in the set that is worth a darn. We do have a few issues with the gas pilot trying to light on the big center pilot. Our only saving grace is that we bought the extended warranty. If not for that these appliances would have been thrown in the trash.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Control, stability, and strength!
on August 4, 2018
Posted by: jerryl
from North Chelmsford, MA
[This review was collected as part of a promotion.] We recently converted from an electric cooktop to this unit because the ceramic glass top cracked under the weight of my 20 gallon brew kettle, The clever 5 burner arrangement is very flexible for anything from small to huge cooking projects. The cast iron grates with this unit are incredibly strong and the ability to quickly heat and hold a stable 154 degree F mashing temperature easily was an unexpected and welcome bonus! Cooking on gas is a pleasure, and this cooktop does it extraordinarily well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gas stovetop
on August 21, 2018
Posted by: Nami22
from South Carolina
[This review was collected as part of a promotion.] Love it so far! Difficult to clean around the knobs as they are close together.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com