Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Average customer rating
4
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
129
4 Stars
36
3 Stars
22
2 Stars
17
1 Star
24
78%of customers recommend this product.
(
80 out of
103)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Customer Rating
2
Not too happy so far
on August 31, 2020
Posted by: Not happy so far
needed to be repaired twice already ..circulating fans ..then relay..ibought this unit as a second one that purchase because the unit in my previous house was great ..this one .....not so good ..already repaired twice without cooking anything ..the unit is working properly now. Mixed recommendations on buying
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, October 6, 2020
Hello Valued Customer! We regret to hear about your experience with this wall oven. This is not normal operations for the unit and it is definitely not the experience we want you to have with your new appliance. We always strive to deliver quality products and hate that we’ve missed the mark with you. If you are still waiting on a resolution, feel free to reach out to us for further assistance. You can also reach us by email at socialcare@frigidaire.com. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very basic controls
on November 15, 2020
Posted by: RoyDD
We tried cooking some biscuits in our brand new oven today. The trash can got them all!! We had insulation falling out and it covered the biscuits we were cooking.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 18, 2020
Hi, RoyDD!
Thank you for sharing your feedback. We are sorry to hear about your experience with the wall oven insulation falling out and getting onto the food. This is definitely not the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Thank you for sharing your feedback. We are sorry to hear about your experience with the wall oven insulation falling out and getting onto the food. This is definitely not the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great look, an ok oven
on November 25, 2020
Posted by: lakesidemomof4
[This review was collected as part of a promotion.] I chose this line because I thought it looked sharp and I wanted all my kitchen appliances to match. For the money, it has met our expectations. The oven has a very loud fan; sort of sounds like a plane taking off. After a kitchen remodel we were too exhausted to change out the appliances so we just kept it. The fridge in this line is loud, too. We have had the oven for nearly two years and so far, no operational issues. The convection feature in the oven results in uneven cooking--for example, a pan of cornbread may come out darker in one corner and lighter in another, so I seldom use it. All in all, it's nice to just have double ovens again. I'm not much of a baker and we've all gotten used to the loud fan so we're ok with it. However, I sort of wish I'd swapped this oven for the KitchenAid version.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Double Oven
on December 16, 2020
Posted by: Lou G
[This review was collected as part of a promotion.] so far I am not impressed with the oven, It doesn't cook even and had a repair person come in and they said there is nothing wrong with it.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , December 18, 2020
Hi Lou G! Thanks for the detailed feedback. For us, it’s essential to hear how our products are performing. I have attached a link to the Use & Care manual for you to view, please refer to page 8. http://manuals.frigidaire.com/prodinfo_pdf/Memphis/A00538605en.pdf
If additional assistance is needed, know we’re here to help! You can reach chat with us via Frigidaire.com M-F 8:30am – 8pm EST. ~Corletta
If additional assistance is needed, know we’re here to help! You can reach chat with us via Frigidaire.com M-F 8:30am – 8pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
3
Useless Timer
on December 21, 2020
Posted by: Dave42
We've had this oven for 2 years. It cooks well but has a poor user interface. For example, the timer quietly dings once when complete, and just sits there and flashes the LEDs. Forget about having a conversation in the kitchen. In comparison, our Frigidaire microwave oven nags you until you open the door. And yes, it has been adjusted as loud as possible.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on January 15, 2021
Posted by: kickns
[This review was collected as part of a promotion.] This oven came with our new home. It works great! The bottom oven is just the right height for us to use comfortably and the upper oven is available when you need to get multiple dishes ready simultaneously.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Oven
on February 11, 2021
Posted by: ccastle6
[This review was collected as part of a promotion.] We are enjoying the new oven; the convection features are impressive and really improves the even cooking of baked items.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best oven for large family or small!
on February 17, 2021
Posted by: SgtMajBass
[This review was collected as part of a promotion.] This oven really gets the job done. It is so efficient that after I cook, I go back 2 hrs later and it is still HOT inside, no heat escapes!
Written by a customer while visiting frigidaire.com