Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Average customer rating
4
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
129
4 Stars
36
3 Stars
22
2 Stars
17
1 Star
24
78%of customers recommend this product.
(
80 out of
103)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Customer Rating
5
No sound and quick to heat
on September 27, 2019
Posted by: sanaenver
[This review was collected as part of a promotion.] This came with my new house and I am so glad it did.
The two ovens make it easy to heat multiple things at the same time, also they are quiet when turned on and heat very fast.
The two ovens make it easy to heat multiple things at the same time, also they are quiet when turned on and heat very fast.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Heats fast
on December 31, 2019
Posted by: Bonesaw
[This review was collected as part of a promotion.] I like the way it cooks but it needs more buttons so you can control the thermometer better and work the timers together. Setting a time for cook is cumbersome and the time noise is barely audible. It does cook great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Top Notch
on February 20, 2020
Posted by: Bakinag Gramma
[This review was collected as part of a promotion.] This oven is so beautiful and easy to use. I used it immediately after installation and everything I baked came out to perfection. I love that is does not have a lot of electronics. The user's manual it one of the best I've seen with very detailed instructions. It is definitely a gem. Its has clean lines and fits perfectly in the decor of my older kitchen. I am a baking every day again. The convection works great and the no preheat does also, especially for frozen pizza.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Basic features but lacking key functionality
on March 7, 2020
Posted by: Phil5521
Builder installed this oven in our new home. High end quality but lacking a key feature found on the most basic ovens . . . . a cook timer. That's right, one of the manufacturer's most expensive ovens and you can't set the oven to bake for a specific period of time. It does have two timers, but they don't turn the oven on or off.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , March 9, 2020
Hey, Phil5521! Thank you for taking the time to provide us with your feedback. We do apologize for the inconvenience that not having this key feature is causing you. We will be sure to forward your comments over to our production and design team for consideration on future models. If you have any questions or concerns, please do not hesitate to reach out to us! ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Double Oven - love it
on May 7, 2020
Posted by: farmer13
[This review was collected as part of a promotion.] Like the double oven especially the feature of no pre-heat but the timer is way to quiet I can't even hear it in the kitche.n
Written by a customer while visiting frigidaire.com
Customer Rating
1
still waiting for a part and not working since move in
on July 29, 2020
Posted by: ugh1111
[This review was collected as part of a promotion.] I have moved into a new Lennar Home with all Fridgidaire appliances. This wall oven has not worked for months. Took forever for them to come out. Once they did- have to order a part - the person who came to fix it was terrific- however the communication with the company has been spotty. Still waiting.....
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 13, 2020
Hi, Valued Consumer!
Thank you for your feedback. We sincerely apologize for your experience with your wall oven not working. We reviewed your file and see where service has addressed your concerns. Should service not address you concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We sincerely apologize for your experience with your wall oven not working. We reviewed your file and see where service has addressed your concerns. Should service not address you concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
QUALITY OF PRODUCT IS LESS THAN DESIBALE
on August 2, 2020
Posted by: Anonymous
i PURCHASE MY DOUBLE OVERN 2.5 YEARS AGO. I HAVE HAD MULTIPLE SERVICE I am completely dissatisfied with the quality of the Frigidaire Double oven. For the past 2 years I have had multiple service calls. My oven is not working at all for the past 6 weeks. When I call for service I cannot get through or when I do I am told that the service tech claims the oven was repaired. Three motherboards were replaced, sensors and fans. I will never purchase another Frigidaire product again. If I had a choice to select zero stars it would be a minus10.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 20, 2020
Hello, KenWadeSmith!
I’m sorry to hear about your unpleasant experience with the wall oven. Please know we make every effort to manufacture quality products and your feedback will not go unnoticed. I reviewed your file and see the unit was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
I’m sorry to hear about your unpleasant experience with the wall oven. Please know we make every effort to manufacture quality products and your feedback will not go unnoticed. I reviewed your file and see the unit was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Buyer Beware!
on August 12, 2020
Posted by: paulahall78
[This review was collected as part of a promotion.] We purchased the entire kitchen line of the Frigidaire Professional Appliances a little over a year ago. We don't cook that often, so the wall double oven hasn't been used more than 20 times. We recently started getting an (F45) error message when pre-heating the oven (top and.or bottom). This seems to be a common defect based on my research of reviews of this appliance.
Response from frigidaire.comBy Katrina, Outilne Outreach Specialist, August 31, 2020
Hello, paulahall78!
Thank you for reaching out. We are sorry to learn of the F45 error code your wall oven is experiencing. This is definitely not the norm, and would like to see how we may help. We have sent you an email in regard to your concerns. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for reaching out. We are sorry to learn of the F45 error code your wall oven is experiencing. This is definitely not the norm, and would like to see how we may help. We have sent you an email in regard to your concerns. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com