Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Average customer rating
4
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
129
4 Stars
36
3 Stars
22
2 Stars
17
1 Star
24
78%of customers recommend this product.
(
80 out of
103)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Customer Rating
4
Baking at what temp?
on January 11, 2020
Posted by: highdentist
[This review was collected as part of a promotion.] We purchased our double wall ovens when we built our home this past year. I was so excited to get them as I had always dreamed of having two full size wall ovens. They function well, are what I expected, and are easy to clean. Both ovens came with an extra rack which was quite a surprise. My only disappointment is in the temperature setting. It is a manual dial. While the oven is preheating or cooking there is no digital display of the current temp. I guess that's not a necessary feature but it seems without it Frigidaire is stepping backwards. Also since I am short we had to lower the oven unit so I could read and adjust the dials comfortably. That makes the top oven at a good height, but the bottom oven is a bit lower than I'd like. It would be a nice feature to have the controls in-between the two ovens for better line of sight and convenience.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good performance, lacking in features.
on February 5, 2020
Posted by: therealbiglou
[This review was collected as part of a promotion.] We received these ovens as part of our builder's kitchen package. Overall, they work very well. I especially love the no preheat feature to get dinner on the table quickly after a busy day. It's attractive, and seems to heat evenly.
My biggest issue is the display and the digital features. The display doesn't allow you to do much. It doesn't show the current temp, and there's no number pad to manually enter in a timer quickly. Also, the light is a bit finicky. If you turn it on, then open and close the door, the light will turn off because the door was closed, but the light button is still lit and you have to press it twice (turn off the button and then turn it back on) to get it to light again. Just seems like an oversight from the engineers. Also, the timer alert is very quiet and only beeps once. We often miss the timer and have at times overcooked the food because of it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on April 18, 2020
Posted by: Chrissy46
[This review was collected as part of a promotion.] Bakes very well with even heat and accurate temperature. My only complaint is with the oven timer. The bell is so quiet it cannot be heard which makes the timer useless.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and functional
on March 23, 2016
Posted by: Smorse
from Saratoga Springs, NY, United States
We've had these double ovens (and all of the Frigidaire Pro appliances) for three months now and couldn't be happier! They look great and work even better. We had one problem with the preheat lights not going off when the ovens got to temperature, but the repair man came quickly and fixed it for free under the warranty. All in all, we are really happy with the Frigidaire professional line.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Initial problems
on April 5, 2016
Posted by: FrustratedChef
from Orange County, CA, United States
We bought this oven along with the refrigerator, dish washer, and microwave. The items came and were installed 2 weeks ago. The refrigerator was physically damaged and the ice maker does not work. The ovens do not work. The bottom oven begins preheat and then flashes an error code. The top oven never reaches pre-heat temperature and then shuts off. The appliance house we purchased from is not responding to our pleads for help. As of now we do not know when these problems will be addressed. I give 2 stars instead of zero because the units do look nice.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, April 15, 2016
Hey FrustratedChef, thank you for sharing your feedback with us concerning your new appliances. We regret that you are having trouble with your new appliances and would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Best, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Problem with fan
on September 9, 2016
Posted by: Spct72
from Erie, PA, United States
We just had this oven installed and the first time we turned it on the fan in the bottom oven is rubbing metal on metal. It is also rather noisy in general. I have yet to call a service tech. Who should I call?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 10, 2016
Hi Spct72-I'm sorry to hear about your range experience. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Also love the Pro Doble oven, but...
on September 11, 2016
Posted by: P2w2001
from Kitchener, ON, Canada
We purchased the Cafe Door Pro Fridge, counter depth only because it was smudge proof. Greatest thing we could have done vis-a-vis a fridge. Functional, looks good, and, it is very smudge proof. The on the door indicators are very nice.
Purchased the Pro Double oven because of the fridge. We did not review on line.
Both appliances look absolutely great.
We have two issues with the oven; the first is that the UPPER OVEN (and LOWER OVEN) LED light cycles on and off as the power is cycled to the elements, when the oven is below temperature. The PREHEAT light is alway on, regardless of the oven temperature. This seems reversed from what it should be and what the manual says.
The digital display is really lacking as far as info goes. All it shows is the time and two TIMER displays so you can set the timer for each oven. No where can you see what the oven temperatures are really at. I find this really odd. If you need to start baking at one temperature, then turn it down and when it reaches the lower temp, you have no idea where the oven temp is at. You have no idea how quickly the oven is heating up.
Maybe we are missing something. I would recommend this to someone but point out these short comings
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 13, 2016
Thank you for sharing your feedback, P2w2001. Please look forward to my email communication to you shortly. Warm regards, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does what it is supposed to, but some frustration
on September 22, 2016
Posted by: TPALarry
from Clearwater, FL, United States
[This review was collected as part of a promotion.] As an oven it works as expected. The real issue I have with it is the touch controls. To say they are frustrating is an understatement. Trying to increment the timers can take some time. If your fingers are cold it wont work at all. So I have to warm my fingers and then it is still hit an miss. I strongly suggest a redesign. Also the fans run all the time when the oven is on and can be loud and annoying. I would not purchase it again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 29, 2016
Thank you for sharing your wall oven experience with us, TPALarry. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other inquiries. Courtney
Written by a customer while visiting frigidaire.com