Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Average customer rating
4
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
129
4 Stars
36
3 Stars
22
2 Stars
17
1 Star
24
78%of customers recommend this product.
(
80 out of
103)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Customer Rating
4
Nice double-oven.
on February 15, 2019
Posted by: DebbieKP
from Chardon, OH
[This review was collected as part of a promotion.] When I purchased this double-oven I did not realize there was no delayed start and stop for when I am out of the house, I definitely miss this option.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not worth the money!
on September 19, 2016
Posted by: LW3655
from Columbia, TN, United States
[This review was collected as part of a promotion.] I have had to go through 3 of these ovens before I could get 1 that didn't have a noisy vibration from the convection fans. I've had to order the 4th now due to the upper over vibrating.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor product
on April 12, 2021
Posted by: bellahopper
[This review was collected as part of a promotion.] Installed March 1st. March 27 stopped working due to error. March 31 Electrolux came out said easy repair, he had seen it often his fix did not work, dropped oven because he was alone. Asked for new unit this one had been used 6 times, bottom over never used and now was dropped on floor. Said he would try replacement cooling fan motor. Would be out April 12, called April 9th cancelled no part. Worked 27 days out of order for 15 days with no end in sight.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 20, 2021
Hello, bellahopper. We appreciate that you took the time to share your thoughts on this with us. We never like to see an owner dissatisfied. We’ve reached out via email to learn more about your experience. We'd love to see if there's anything we can do on our end to make your experience better. We look forward to working with you! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Timer is useless
on September 19, 2016
Posted by: ruproud
from Morris Plains, NJ, United States
[This review was collected as part of a promotion.] The timers have beepers that cannot be heard. This is important Frigidaire! The timer on an oven is probably more important than a timer on any other appliance; therefore, one would assume that the timer alarm on a beautiful and expensive Frigidaire double convection oven would be loud enough and chime long enough to alert the user no matter where in the home that person might be or what he is doing when the alarm goes off. That is the essential purpose of an oven timer and yet the only way you can hear this timer is to be standing within 10 feet of the oven and waiting for the alarm to sound. If you are in another room, have the TV or radio on, running the kitchen faucet, cooking on the stovetop or doing anything else that requires some attention or makes even the slightest amount of noise you will not hear this feeble timer alarm that chimes only once every minute when the time has expired. Come on Frigidaire - this isn't rocket science. You can surely do better than that. After spending several thousand for what I thought was a state of the art appliance I will now have to get a wind up kitchen timer to ensure my dishes don't burn. Another flaw in the timer is that you cannot adjust the amount of time once it is set without turning it off and resetting. In other words, if I initially set the timer for 25 minutes and then decide that I want to check my baked goods at 20 minutes I cannot simply hit the minus button to deduct the 5 minutes. Instead I have to turn the timer off and reset for the desired time. Of course, that doesn't really matter because I won't be able to hear it no matter what it is set for.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth , Social Media, September 28, 2016
Hey ruproud, I can certainly tell how frustrating this experience has been for you! The audible control settings are adjustable for volume! Page 9 and page 11 of your Owner’s Manual show you how. I am passing along your recommendation, for the timer function to be adjustable while in use, to our design engineers for consideration in future models. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my ovens
on October 22, 2016
Posted by: Sja1
from Port Washington, NY, United States
[This review was collected as part of a promotion.] After we got the lights on control panel reversed.everything is going well. the ovens work well. I am learning to use the convection settings.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the look and the performance
on March 15, 2017
Posted by: GBSG
from South Carolina, United States
[This review was collected as part of a promotion.] Love this double oven. Simple to use and looks like a million bucks!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very nice double oven with a small caveat...
on June 16, 2017
Posted by: Chris74439
from Maple Grove, MN, United States
[This review was collected as part of a promotion.] My wife and I love this oven and it seems to do a really great job with cooking items...our ONLY issue with it is that the "timer" noise is SO quiet. Unless we are in the immediate (5-10 feet away) area, we can not hear the timer go off. So we end up using our phones for the time, not the end of the World but not ideal. Otherwise, great unit that looks and functions very well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
No Timing function=useless Sabboth mode
on October 16, 2020
Posted by: Very frustrated customer
I received this oven as a replacement to my prior oven which stopped working. I was promised that the features were the same as my prior model. This oven has no timer function. It will not stop after a certain time. The time is only a clock and will not stop the oven. This makes the Sabbath mode useless. I am so frustrated.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 23, 2020
Hello, Valued Consumer!
Thank you for reaching out to us. It's great to hear that the wall oven is working great, except for your concerns with the Timer feature. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. It's great to hear that the wall oven is working great, except for your concerns with the Timer feature. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com