Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Average customer rating
4
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
129
4 Stars
36
3 Stars
22
2 Stars
17
1 Star
24
78%of customers recommend this product.
(
80 out of
103)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Double Electric Convection Wall Oven - Stainless steel
Customer Rating
5
Wonderful Addition to my new Kitchen
on May 24, 2021
Posted by: JLynS
[This review was collected as part of a promotion.] We are very happy with all of our Frigidaire appliances. The look is seamless and they are easy to clean. The ovens are the perfect size and temperatures are consistent!
Written by a customer while visiting frigidaire.com
Customer Rating
1
total lemon
on September 11, 2021
Posted by: dms219
we bought this in January 2020. 1 year 8 months later having replaced a door and several fans the oven does not hold temperature and we get frequent error menages indicating thermostat or fan faults. total waste of money and time.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 14, 2021
Oh, no! We're sorry to hear you are still experiencing issues with your ovens! If you have not already done so, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to troubleshoot with you and determine the best next steps toward a resolution!
Best,
Ashton
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud
on March 4, 2022
Posted by: Murrdiddy
This is the loudest oven, the fan is constantly running and there is a humming sound. I wasn’t expecting this from the professional grade appliance.
Response from frigidaire.comBy Christy, Online Outreach Specialist, March 7, 2022
We are sorry to hear that you feel that your oven is loud. Some models are equipped with a cooling fan that runs during the cooking process to cool internal electronic components. It is normal for this fan to continue to run for an extended period of time, even when the oven has been turned off. It is a normal function and sound. If you feel there is something more that needs to be addressed, we are here to help.
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon. ~ Christy
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
2
F45 error on top and bottom oven , only 2.5 yrs old
on May 13, 2022
Posted by: E Call
This oven was installed with our Lennar home but I do not like that you can’t see the temp as it preheats. We have also been struggling with the F45 error and shut off for the past 6 months. Some days it takes 4-5 tries to get it to preheat as it keeps cutting off and giving that code. This shouldn’t happen at 2.5 yrs old.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 16, 2022
We apologize for any issues you have experienced with your oven and thank you for bringing it to our attention.
One of our most important goals is customer satisfaction, and we need to hear if our products are performing as designed to meet our consumer's expectations.
So that we can gather a little more information to see how we can help with your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
One of our most important goals is customer satisfaction, and we need to hear if our products are performing as designed to meet our consumer's expectations.
So that we can gather a little more information to see how we can help with your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Double Oven
on June 27, 2022
Posted by: Mike9d
[This review was collected as part of a promotion.] Works Great, very solid.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Run Away From This Oven
on August 17, 2022
Posted by: Chrisler
Honestly, the biggest piece of garbage I have ever owned. Installed in a new house, brand new oven. First attempt to use it, the fan on the upper oven sounds like it is going to grind through the metal. No worries, I have a second oven! Nope, then this oven throws an error code and will not operate. Have had techs out to the house twice, no communication either time. They say it is working great, I get home, turn it on and the fan still is sounding like metal on metal. Should have bought the KitchenAid.
Also, the knobs are garbage and make it so difficult to fine-tune what temperature you are wanting to bake at. Luckily my oven still hasn't worked two months after moving in so it has been pretty easy to not burn things...but seriously, bad design.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, August 18, 2022
Hi, Chrisler. We're not happy to learn that this has been your experience. We’re here to listen and do what it takes to make sure your product can do its best for you. Please be on the lookout for an email from us! -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
2
F45 error
on October 6, 2022
Posted by: Marthan
I bought a house with a Frigidaire 30" double wall oven, less than 2 years old. They work well except for a recurring F45 error which is supposed to indicate low speed on the cooling fan. This happens on both ovens. I have to turn the oven off for about 20 minutes and then restart it. So far this has fixed the issue but it is a real pain and shouldn't happen in ovens this new.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 7, 2022
Hi, Marthan.
Thank you for taking the time to share your experience. We're sorry to learn of the error code that you are receiving. We're happy resetting the power to the appliance was able to correct this issue. However, we understand your frustration. Please check this link out to find a local service provider https://www.frigidaire.com/Owner-Center/Service--Repair/, should you need someone to fully diagnose the appliance. -R'Shaye
Thank you for taking the time to share your experience. We're sorry to learn of the error code that you are receiving. We're happy resetting the power to the appliance was able to correct this issue. However, we understand your frustration. Please check this link out to find a local service provider https://www.frigidaire.com/Owner-Center/Service--Repair/, should you need someone to fully diagnose the appliance. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
discontinued GOOD
on November 10, 2022
Posted by: robin741
ordered during pandemic for new home. installed November 22, does not work error F47. customer support sent local repair (they are great) to service. first service call need to order parts, second service call damaged part received, third service call part installed still error code. i might understand repair of a unit a year or two old, but new and has never worked. at this price point i would think a replacement unit would be in the correct response. we purchased four items, fridge, freezer, double oven and microwave. only 50% work. oven and fridge need repair. maybe a little quality control
Response from frigidaire.comBy Corletta , Online Outreach Specialist, November 14, 2022
Thank you for your feedback, Robin741! We are saddened to hear that you have dealt with these circumstances with your oven. We have sent you an email to gather more details to see if we have any additional options on our end. We hope to hear from you soon! -Corletta
Written by a customer while visiting frigidaire.com