Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
131
4 Stars
52
3 Stars
25
2 Stars
15
1 Star
21
82%of customers recommend this product.
(
93 out of
114)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Customer Rating
3
Range
on July 30, 2022
Posted by: Hwalker
[This review was collected as part of a promotion.] Our new range works well but the fan that comes on when the oven reaches temperature is rather loud. It would also be helpful for there to be a visual display of the temperature settings - rather than just the knob
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 1, 2022
Hwalker, we appreciate you reaching out to us and bringing your concerns to our attention!
While it is normal to hear the fan throughout the cooking cycle and after the oven has shut off, it should not be overwhelming.
So that we can gain a little more insight about your fan, please connect with us via Live Chat and our experts will be happy to assist.
Best Regards,
Ciara
While it is normal to hear the fan throughout the cooking cycle and after the oven has shut off, it should not be overwhelming.
So that we can gain a little more insight about your fan, please connect with us via Live Chat and our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy
on August 1, 2022
Posted by: Screel
My oven has had an Err F16 ever since I bought it, having to wait a week & a half for a repair person.
Response from frigidaire.comBy Kailey, Online Outreach Specialist , August 2, 2022
Screel, we appreciate you taking the time to share your experience with us. We are bummed to hear that this has happened but we are confident the technician scheduled to come out will be able to take care of this for you so you can enjoy all the great features of your wall oven. - Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great and big enough
on August 19, 2022
Posted by: Arila
[This review was collected as part of a promotion.] My mother's top of the line oven turns out to not be able to take a full size sheet pan. Coming from an under-stove oven which was gigantic, I was worrying that this built in with it's convection fans would also have sacrificed the space to accept a standard pan size. Not true! It does have room for full size sheet pans! I also love the pull out rack on rails. I'm already dreaming of Thanksgiving dinner and Sunday roasts.
It took us a long time to work out the initial burn-out, the smell lasted a long time. My advice is to do a much more thorough job of washing it out with soap and water. Once I had done that, the smell was almost completely gone.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on December 21, 2022
Posted by: SouthernWoods
[This review was collected as part of a promotion.] We just installed this item. Is there really no temperature readout to indicate the actual oven temperature??? I’ve never imagined there would be such a thing. I deeply regret being so naive that I just assumed this would be a standard feature.
Response from frigidaire.comBy Christy, Online Outreach Specialist, December 27, 2022
The preheat and the oven temperature light will turn on and sound an acceptance tone. The oven will begin heating. When the set temperature has reached the preheat light will turn off and a reminder chime will sound alerting you to place food in the oven. You can set the timer to keep track of actual cooking time if necessary. If needed, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
2
Can't recommend this oven
on June 20, 2016
Posted by: McShave
from Palo Alto, CA, United States
We bought this oven because my wife wanted to match the handles of our other Frigidaire Pro appliances. We have been very disappointed. Here are the Pros & Cons we have seen thus far:
Pros:
- Pretty even heating but takes some getting use to. Currently we are still accidentally overbaking most items
- The no fingerprint finish on the stainless steel works very well
- Pretty even heating but takes some getting use to. Currently we are still accidentally overbaking most items
- The no fingerprint finish on the stainless steel works very well
Cons:
- As someone else mentioned the convection fans are very noisy. Would expect more quite from a "professional" model
- Also as someone else mentioned the timer is difficult to set, the touch interface on the glass is very inconsistent
- When the timer goes off it is almost ridiculously quite. Seriously Frigidaire, who thought this was acceptable? If you are in another room or even if there is reasonable background noise in the same room you may not hear the timer go off making it pretty useless
- Oven preheats slowly, slower than the 30 year old oven it replaced
- As someone else mentioned the convection fans are very noisy. Would expect more quite from a "professional" model
- Also as someone else mentioned the timer is difficult to set, the touch interface on the glass is very inconsistent
- When the timer goes off it is almost ridiculously quite. Seriously Frigidaire, who thought this was acceptable? If you are in another room or even if there is reasonable background noise in the same room you may not hear the timer go off making it pretty useless
- Oven preheats slowly, slower than the 30 year old oven it replaced
Wish we could redo and get something else. Cannot recommend this oven that despite being labeled "professional" has so many shortcomings.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 23, 2016
I hate to hear about your recent experience with your wall oven, McShave. Your suggestions have been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions or concerns regarding our products please don’t hesitate to contact us. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it!
on November 7, 2017
Posted by: HappyinColorado
from Berthoud, CO
[This review was collected as part of a promotion.] This oven is great. My only complaint is that the knobs turn on too easily. The unit cooks well and evenly. Nice unit!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
not sure yet...
on July 10, 2016
Posted by: debic
It's summer so I haven't used oven a lot. But so far not overly thrilled. I will miss the delay-bake feature. Can't believe Professional line does not have it (because lower line does!). Somehow I have to figure out how to make timer louder. Can hardly hear it and it doesn't keep going off. I've burned garlic bread twice.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not happy with product
on May 26, 2017
Posted by: richard59
from Texas, United States
Was purchased for new home that we moved in late Dec. It has not had good temperature control, seems to be cooler than setting. After first use of self clean mode it quite heating up all together.Been told be the service guy 10 day delivery on part to repair the oven and to expect this problem every time the self clean mode is used.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 2, 2017
Oh no! I am dismayed to hear of your experience with your new wall oven, richard59. I regret the need for a service call so soon, but am glad it sounds like the matter is being addressed under your warranty coverage. If the service technician is having any difficulties resolving the matter, our Factory Technical Information Department is available to consult with our teams in the field. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. Should you have any questions, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com