Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
131
4 Stars
52
3 Stars
25
2 Stars
15
1 Star
21
82%of customers recommend this product.
(
93 out of
114)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Customer Rating
2
Not Comparable to prior 17 year old oven
on January 17, 2019
Posted by: Boater57
from Wilmington NC
[This review was collected as part of a promotion.] Our contractor provided us an option to upgrade to the Professional series for (of course) a significant upgrade fee. So we chose that since this is to be our retirement home and we wanted the best.
Well, three things wrong with this oven:
1. No temperature indicator! Who ever saw an oven that did not tell you the temperature? Yes, there is a tiny little light that says it is at the correct temperature, but that is hard to see.
2. The timer - when it goes off, there is a tiny little beep that can barely be heard. If out of the room you WILL miss it. And the repeat beep is also barely heard. As opposed to the Frigidaire Professional series microwave that has an annoyingly loud persistent beep. Yet it stops cooking when done. The oven keeps cooking even when timer is done.
1. No temperature indicator! Who ever saw an oven that did not tell you the temperature? Yes, there is a tiny little light that says it is at the correct temperature, but that is hard to see.
2. The timer - when it goes off, there is a tiny little beep that can barely be heard. If out of the room you WILL miss it. And the repeat beep is also barely heard. As opposed to the Frigidaire Professional series microwave that has an annoyingly loud persistent beep. Yet it stops cooking when done. The oven keeps cooking even when timer is done.
3. Already my wife walked by the temperature control knob and brushed by them and the knob changed temperature. With no temperature indicator this adds to the problem.
4. No broiler pan provided.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 18, 2019
Hello, Boater57! Thank you for your feedback! We sincerely apologize for your recent experience with your Frigidaire Professional 30'' Single Electric Wall Oven. A broiler pan does not come with this model, it is sold separately. Rest assured, we make every effort to manufacture quality products and your concerns will not go unnoticed.If you have any additional questions, comments or concerns, please contact us directly at 1-888-203-1389, M-F 8 am to 8 pm est, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
NO Temperature Display!
on January 31, 2019
Posted by: Lkell
from Bluffton, SC
Came in our new house in a “Professional” package. No way to actually know what your temp is without oven thermometer! Dial is in 100 degree increments so if you need 325 you have to guess where that may be and then there is NO temperature display only timers. Who designed this? Obviously not anyone that bakes!
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , February 4, 2019
Hello, Friend. Thank you for taking the time to provide us with your feedback. We greatly appreciate all feedback, we will be able to use this as a learning tool for future products. For it is only through feedback can we improve the quality, service, and dependability of our product. ~R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Features!
on October 18, 2020
Posted by: kimdonahue2011
[This review was collected as part of a promotion.] This oven was just the right size for our space & needs. We love having so many options (no preheat, convection, regular). LOVE the no fingerprint finish and how sturdy the entire unit feels. We could not give five stars because the fan is loud and the timer(s) is not. I can live with the fan noise, but I really need to be able to hear the timer go off. I shouldn't have to stand next to it watching the timer, as that defeats the purpose of having a timer. We would also like a more exacting temperature control.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Replaced a 16 year old Frigidaire Pro Wall Oven
on April 12, 2022
Posted by: SaltyRay
[This review was collected as part of a promotion.] The new "Pro" is not as good as the old "Pro". The fan motors are loud and noisy - pre-heat is slow and you have no idea what temp the oven is on other than just trusting the settings. So far the cooking is okay but bought it mainly to match the microwave/oven that is above it on the wall.
In reading some of the complaints these same issues have been around for years and Frigidaire has done nothing to resolve them. If I had it to do over again I would have gone with another brand.
In reading some of the complaints these same issues have been around for years and Frigidaire has done nothing to resolve them. If I had it to do over again I would have gone with another brand.
Response from frigidaire.comBy Kailey, Online Outreach Specialist, April 13, 2022
We appreciate your feedback on your wall oven. It makes us feel good that you have been a continued member of the Frigidaire family but we are sorry that this unit has not met your expectations as far as noise level goes. You can view the oven temperature right above the knobs since it does not appear in the display. If you have any additional concerns our Customer Service team would be happy to assist you. You can reach us by phone at 800-374-4432 or with the convenience of Live Chat M-F 8:30 am- 8:00 pm EST. -Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great Oven Performance
on January 19, 2017
Posted by: KBoll
from Granger, IN
[This review was collected as part of a promotion.] The oven performs quite well, with even heat and well designed racks and oven controls. However, the timer is awful - it is hard to set, with an alarm (set on High) that you can only hear if you are within a few feet of the oven and paying attention.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great oven.
on February 2, 2018
Posted by: John_46
from Bossier City, LA, United States
[This review was collected as part of a promotion.] Great oven. Just wish you could see the actual oven temperature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks good
on January 11, 2019
Posted by: Avi1234
from Boston, MA
[This review was collected as part of a promotion.] Great looking product and I could not wait until it arrives and we install it. It looks great but makes a lot of noise when running. We still have not figured out why. We have the same noise issue with the gas oven/stove. The refrigerator also is a lemon. We have a side by side and everything on the side closer to the freezer, freeze, it is very disappointing. I am hoping their customer support can fix them or replace them.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, January 14, 2019
Hello, Avi1234. We regret to hear that you have had this experience with your refrigerator. While we strive to produce quality products, there are occasions when even the best appliances may malfunction. I’d like to see if I can offer any additional assistance; keep an eye out for email correspondence from me in the very near future. Should you require immediate assistance, please contact us via phone at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! –Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good Not Great
on July 2, 2019
Posted by: djdinvt
from Vermont
[This review was collected as part of a promotion.] The temp dial is hard to read and could have indents to keep it from moving during baking.....and the thing sounds like a freight train while baking.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, July 10, 2019
Hey, djdinvt! Thank you for taking the time to provide us with your valuable feedback. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you need additional assistance, please feel free to contact us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST
Have a great day! – Courtney
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you need additional assistance, please feel free to contact us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST
Have a great day! – Courtney
Written by a customer while visiting frigidaire.com