Customer reviews from frigidaire.com
Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
131
4 Stars
52
3 Stars
25
2 Stars
15
1 Star
21
82%of customers recommend this product.
(
93 out of
114)
Customer Reviews for Frigidaire - Professional Series 30" Built-In Single Electric Convection Wall Oven - Stainless steel
Customer Rating
1
Very disappointing
on May 9, 2021
Posted by: SpinCandB
[This review was collected as part of a promotion.] Oven was new 2 months ago. Is now not working. If that wasn’t bad enough, it’s been very difficult finding a repair company that services Frigidaire appliances under warranty. Would not recommend Frigidaire
Response from frigidaire.comBy Kiara, Online Outreach Specialist, May 20, 2021
Hello SpinCandB! Thank you for sharing your experience. We understand your concerns with your new appliance not working properly. We would love to receive more details on the issue so that we can reach a resolution. At your earliest convenience, please take a moment to reach out to our warranty department so that we can set up the service appointment for your unit. You can chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
2
very noisey fan motor
on July 8, 2021
Posted by: j1945
The fan motor is noisey and runs even while set on baking cycle. The oven replaced by this model was quiet with fan running only during convection cycle.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire wall oven.
on November 22, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] Still getting used to this oven!! Fans are loud. But my biggest complaint is the timer. SERIOUSLY QUIT!!! So now I have to buy a kitchen timer. RIDICULOUS!!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible - do not Buy
on January 20, 2022
Posted by: NevereverFrigidaire
Fj45 error reported on 10/27, still not working next appointment is in a week. fan, circuit board, wire harness replaced. still broken. Oven will be broken for 85 days at that point and will need more parts and will take another two weeks. this oven is only 10 months old and has been broken for 3 consecutive months.
DO NOT BUY.
DO NOT BUY.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist , January 21, 2022
Hey There! We regret to hear that the ownership experience so far has not met your expectations. We’re ready to investigate this issue for you. We’ve sent you an email so we can more easily communicate. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional oven
on February 6, 2022
Posted by: Jas70
[This review was collected as part of a promotion.] Replaced 20 year old oven. Never owned a convection oven until now, and will not go back to non-convention. Food taste so much better. The turkey cooked beautifully and ever so juicy. Chicken tenders and tots have same texture that you get from fast food restaurants. Love my new oven!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Clearly Not an Upgrade
on February 17, 2022
Posted by: gpferro
[This review was collected as part of a promotion.] My initial thought on this purchase was it would be an upgrade from the standard self-standing range/oven version for our kitchen remodel. Should've read the reviews first. Can't understand why the display doesn't reflect the oven temp? Any why the timer alert is so weak? These are basic functions on the lowest model and brand...
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 18, 2022
Gpferro, we’re sorry to hear that you are not fully satisfied with your range!
Please know that we aim to manufacture quality products, and your feedback does not go unnoticed for future reference.
Although the temperature doesn’t appear in the display, you are able to view the oven temperature settings above the knobs.
Should you have any additional concerns or questions, feel free to connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Please know that we aim to manufacture quality products, and your feedback does not go unnoticed for future reference.
Although the temperature doesn’t appear in the display, you are able to view the oven temperature settings above the knobs.
Should you have any additional concerns or questions, feel free to connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on April 8, 2022
Posted by: TJL05
My oven is barely 2 years old and the mechanism that controls the temperature has been replaced. The oven was operating 25 decrees cooler than the set temperature.
The appliance tech had to make two visits to replace parts and get it working again. I DO NOT recommend Frigidare/Electrolux appliances. DO NOT BUY. They are unreliable and cheaply made. You never know what the oven temperature is since there is not temperature display. I had to buy an oven thermometer to discover the temperature disparity. It also takes 20 minutes to preheat!
The appliance tech had to make two visits to replace parts and get it working again. I DO NOT recommend Frigidare/Electrolux appliances. DO NOT BUY. They are unreliable and cheaply made. You never know what the oven temperature is since there is not temperature display. I had to buy an oven thermometer to discover the temperature disparity. It also takes 20 minutes to preheat!
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 11, 2022
Hello, TJL05. We can certainly understand how the issues with your wall oven have dampened your experience. We'd like the opportunity to rebuild your confidence and explore some options to address your concerns. We have sent you an email directly and look forward to working with you on a quick resolution. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
This oven is awful!
on September 29, 2022
Posted by: Mandymclell
The only positive thing to mention is it looks nice. It is so loud it is ridiculous - I literally hate it. There is nothing that shows you what temperature it is at, the knobs move if the wind blows on them and the timer is worthless. Just redid my kitchen with this entire line and I hate this oven so much I already want to replace it. Waste of hard-earned money
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 30, 2022
Hi, Mandymclell!
We're sorry to hear that this oven is not working out for you! This model prioritizes manual controls and is ADA-compliant, meaning the knobs will take less than 5 lbs of force to turn. These features make it easier for someone with limited mobility to operate the oven, but we understand it is not ideal for everyone. It is normal for the convection fan to pulse during bake and preheat to maintain set temperatures, but it should not be overly loud! If your oven is making loud sounds that are concerning, we would like to take a closer look and ensure everything is working as designed. Please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
We're sorry to hear that this oven is not working out for you! This model prioritizes manual controls and is ADA-compliant, meaning the knobs will take less than 5 lbs of force to turn. These features make it easier for someone with limited mobility to operate the oven, but we understand it is not ideal for everyone. It is normal for the convection fan to pulse during bake and preheat to maintain set temperatures, but it should not be overly loud! If your oven is making loud sounds that are concerning, we would like to take a closer look and ensure everything is working as designed. Please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com