Customer reviews from hamiltonbeach.com
Hamilton Beach - 2-Way FlexBrew Coffee Maker (49983) - Black
Average customer rating
4.6
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
292
4 Stars
65
3 Stars
18
2 Stars
6
1 Star
10
94%of customers recommend this product.
(
278 out of
295)
Customer Reviews for Hamilton Beach - 2-Way FlexBrew Coffee Maker (49983) - Black
Customer Rating
1
This maker sucks
on May 15, 2026
Posted by: Mickey M
I'm not happy with my coffee maker, I had it for 6 months, it is now not making coffee anymore. I did use a paper clip to unclog the holes in the machine. I tried to make coffee again; the machine still did not operate. I got really angry for not working and I needed to leave for a meeting. I will NOT purchase another Hamilton Beach of anything if it cannot stand behind their products. If I had a choice, I would give this product an outright zero and tell people don't buy it.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
5 years old and still going strong...
on May 18, 2026
Posted by: Mary D
I what is approximately 5 years ago. I have enjoyed making pots of coffee, and also making cups of coffee with pods. Either way it continues to make great coffee.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
What a bank for your Buck
on May 23, 2026
Posted by: Sunnybrook3
from Grand Bay Al
Gender:Female
[This review was collected as part of a promotion.] I purchased this and my son feels like he won the lottery, the whole family loves the feature of a pot of coffee or a single. It is so easy to use and having all the features are such a plus. Makes great coffee and it is a very good Quality product.
I would recommend this to a friend!
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
LOVE THIS BREWER
on June 3, 2026
Posted by: Beth R
I ordered this after shopping around, and wishing I had ordered sooner, I would have had better coffee and saved a fair bit of money. I received my coffee maker today and found it so easy to use. I ordered the flex brew trio, and am delighted with all of it....the instructions are written in everyday English if you need them. The coffee is HOT...finally a good HOT cup of coffee...the single use is great, it allows you to pick the size if you want 6 oz up to 14 oz, great for the larger mugs or the travel mug..the price is a very nice surprise as well ...thanks..a very satisfied customer..
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Satisfied 83
on June 22, 2026
Posted by: Richard D
This is a replacement for an older FlexBrew. It is the best coffee maker I have ever owned. I do the carafe at breakfast and at family dinners and use the KCup side all other times.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
Stopped working after 2 weeks
on June 25, 2026
Posted by: Ethan W
Had this for 2 weeks and it was working just fine. Tried to use it today and nothing works. I put grounds and water in the single cup side like I do every day and pressed the button. The fill H20 warning came up but there was water in there so not sure what that’s about. I put grounds and water in the carafe side and pressed start, it said it was brewing for about 30 seconds but nothing happened.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Flex brew rocks daily for me
on June 26, 2026
Posted by: Tcpipfan
from Colorado
Gender:Male
[This review was collected as part of a promotion.] Love this machine, easy to clean, whole pot or mug of coffee ready to use
I would recommend this to a friend!
Written by a customer while visiting hamiltonbeach.com