Customer reviews from Samsung US
Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - HDTV
Average customer rating
4.5 out of 5
4.5
(41 Reviews)
Open Ratings Snapshot
Rating breakdown 41 reviews
5 Stars
30
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
1
90%of customers recommend this product. 
(
36 out of 40
)
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Customer Reviews for Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
1 out of 5
1
Awful
on October 8, 2015
Posted by: kes601b
from Virginia Beach, VA
Expertise:Expert
Have had this TV for less than 5 months and have had the panel replaced twice. The original TV was pristine....for a day. It had a Samsung panel in it. Second day I turned it on I had a lovely white dot in the middle of the screen that wouldn't go away. I got the panel replaced, unfortunately it is not a Samsung one. I couldn't even turn on the smooth motion effects because anytime the image would be dark the edges of anything on the screen would have blue ghosting effects. I dealt with it and just turned off smooth motion.
3 months later the replacement panel gets a vertical blue line on it. Have it replaced again, with again non-Samsung panel. Same ghosting effect.
Not happy. Wish I had spent money on a different brand. Last Samsung TV I will ever purchase.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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