Customer reviews from Samsung US
Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - HDTV
Average customer rating
4.5 out of 5
4.5
(41 Reviews)
Open Ratings Snapshot
Rating breakdown 41 reviews
5 Stars
30
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
1
90%of customers recommend this product. 
(
36 out of 40
)
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Customer Reviews for Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
1 out of 5
1
Awful
on October 8, 2015
Posted by: kes601b
from Virginia Beach, VA
Expertise:Expert
Have had this TV for less than 5 months and have had the panel replaced twice. The original TV was pristine....for a day. It had a Samsung panel in it. Second day I turned it on I had a lovely white dot in the middle of the screen that wouldn't go away. I got the panel replaced, unfortunately it is not a Samsung one. I couldn't even turn on the smooth motion effects because anytime the image would be dark the edges of anything on the screen would have blue ghosting effects. I dealt with it and just turned off smooth motion.
3 months later the replacement panel gets a vertical blue line on it. Have it replaced again, with again non-Samsung panel. Same ghosting effect.
Not happy. Wish I had spent money on a different brand. Last Samsung TV I will ever purchase.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
whoa
on September 17, 2015
Posted by: Pineats
from Lacey, WA, USA
Expertise:Intermediate
Pretty good. We love this tv. And all our Samsung products. Thank you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LANCEALOT2
on June 30, 2015
Posted by: LANCEALOT2
from Virginia, USA
Love this TV, great color and sound. learning something new about it every day!
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV and Great Value
on May 18, 2015
Posted by: kerick
from Natick, MA, USA
Expertise:Intermediate
Recently purchased this model. Found professional calibration settings online. Picture is now perfect. Fantastic TV overall. Love everything about the set with one exception- should have more TV apps like Watch ESPN, etc. Other than that, great set for great value.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: should have more tv apps (watchespn others)
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice...but
on May 12, 2015
Posted by: Rebob
from FL
Expertise:Intermediate
Remote feature cumbersome to set up. Display directions for remote set up are vague. Stand is obnoxious looking. Picture and sound are very good though. Overall not a bad tv. Internet set up was not difficult but cumbersome keyboard.
Pros: Built-in speakers, Realistic color
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Picture
on May 10, 2015
Posted by: ISUBLUE
from Granger, IN, USA
Expertise:Intermediate
TV has one of the best pictures I have seen. It was very easy to set up. Make sure you turn off the energy saving option to get the best looking dynamic picture.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
HAD TO WAIT
on May 10, 2015
Posted by: Mypugsx6
from Florida
Expertise:Intermediate
When I first received my TV the picture was terrible! After many conversations with SAMSUNG tech support a field tech. (who was excellent) was sent out, determined the problem, ordered parts and fixed the problem. The product its self was well worth the money
Pros: all of the above
Cons: the amount of time it took to get it right
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on April 30, 2015
Posted by: Cliftos
from Tampa, FL
Picture was even better than in the store when we hooked it up at home
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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