Customer Reviews for Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
1
Awful
on October 8, 2015
Posted by: kes601b
from Virginia Beach, VA
Expertise:Expert
Have had this TV for less than 5 months and have had the panel replaced twice. The original TV was pristine....for a day. It had a Samsung panel in it. Second day I turned it on I had a lovely white dot in the middle of the screen that wouldn't go away. I got the panel replaced, unfortunately it is not a Samsung one. I couldn't even turn on the smooth motion effects because anytime the image would be dark the edges of anything on the screen would have blue ghosting effects. I dealt with it and just turned off smooth motion.
3 months later the replacement panel gets a vertical blue line on it. Have it replaced again, with again non-Samsung panel. Same ghosting effect.
Not happy. Wish I had spent money on a different brand. Last Samsung TV I will ever purchase.
Recently purchased this model. Found professional calibration settings online. Picture is now perfect. Fantastic TV overall. Love everything about the set with one exception- should have more TV apps like Watch ESPN, etc. Other than that, great set for great value.
Remote feature cumbersome to set up. Display directions for remote set up are vague. Stand is obnoxious looking. Picture and sound are very good though. Overall not a bad tv. Internet set up was not difficult but cumbersome keyboard.
TV has one of the best pictures I have seen. It was very easy to set up. Make sure you turn off the energy saving option to get the best looking dynamic picture.
When I first received my TV the picture was terrible! After many conversations with SAMSUNG tech support a field tech. (who was excellent) was sent out, determined the problem, ordered parts and fixed the problem. The product its self was well worth the money