Customer reviews from Char-Broil, LLC
Char-Broil - American Gourmet 800 Series Charcoal Grill - Black
Average customer rating
4.3
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
26
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
2
89%of customers recommend this product.
(
34 out of
38)
Customer Reviews for Char-Broil - American Gourmet 800 Series Charcoal Grill - Black
Customer Rating
5
This is the best Grill/Smoker I have ever owned.
on June 10, 2018
Posted by: dharris44
Gender:Male
Length of ownership:6 months
I own the model with the side smoker and could not be happier. My family love our meats to cook slow and tender. Using charcoal and wood, makes everything come out smoked and tender. Smoked bake mac and cheese is to die.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Awesome for large parties
on July 19, 2018
Posted by: tugguy
Gender:Male
Length of ownership:6 months
bestcharcoal grill on the market
easy to control heat and plenty of hours when loaded up
easy to control heat and plenty of hours when loaded up
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Love this grill
on August 1, 2018
Posted by: Josh b
Gender:Male
Length of ownership:6 months
I love it. Like 5 years ago I received the medium size barrel grill as a gift from my mom. Best charcoal grill I ever owned. So last year I picked up this one. Live it. Enough room to smoke 2 racks of ribs. My medium size one is 5 years old and out in the weather uncovered, I use it just as much as my newer large one. Sadly, these are taken off the market, and replaced with the American gourmet. But I prefer this, and love the smoke stack. Great product.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Amazing product!
on August 20, 2018
Posted by: zeke62
Gender:Male
Length of ownership:1 month
This purchase has been a great product. It seems to add a little extra flavor to all my meals.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Decent cooker for entry level.
on August 21, 2018
Posted by: BBQAB
Gender:Male
Length of ownership:1 year or longer
Overall, the product can produce some decent food but for the price don't expect the performance of the higher-end models. This is a base unit with a few flaws that can be overcome with a few tweaks...a good way to start cooking.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 8, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Awesome Grill
on August 21, 2018
Posted by: jellinor
Gender:Male
Length of ownership:6 months
Bought it with the Brand in Mind and the great smoker features provided. It performs better than expected. Awesome smoked ribs and slow cooked pork loin.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 27, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Everything I need, nothing I don't
on October 1, 2018
Posted by: jtooley65
from Indianapolis, IN
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I received this grill as a Christmas gift in 2017. I'm a big fan of cooking on charcoal over gas. I love the taste and I love the challenge of cooking on charcoal as far as managing temps. I have smoked a couple of pork shoulders on this grill (one store bought and one from a wild hog) and they both came out great! One thing I will say about this grill is understanding that where the thermometer located can give inaccurate temperature reading for the entire grill. It is located on top of the barrel which is a common placement on grills, however the temperature gauge may be reading hotter than expected based upon the location of your hottest coals. If you're cooking direct heat and need at least 400 degrees, the thermometer may only be reading 250 causing you to add more charcoal and burn your meat. I feel like there can be an improvement in that area, however I do understand it is a price point grill and if you want some fancier options spend the money. Overall this thing has performed well and I have had no issues out of it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 26, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Nice Grill
on October 5, 2018
Posted by: DeannaJ
Gender:Female
Length of ownership:6 months
I bought this model for my husband for father's day and he loves it. He has even cooked a turkey in it. There's plenty of room to cook about anything you want. I like that there is a ledge. He didn't have any trouble putting it together, but he is handy like that.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 26, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC