Customer reviews from Char-Broil, LLC
Char-Broil - American Gourmet 800 Series Charcoal Grill - Black
Average customer rating
4.3
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
26
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
2
89%of customers recommend this product.
(
34 out of
38)
Customer Reviews for Char-Broil - American Gourmet 800 Series Charcoal Grill - Black
Posted by: LAD1
from Monroe, Louisiana, United States
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
I bought this bar-b-que because i bought one in 1998 and it lasted 16 years. It does great ribs, fajitas, steaks, smoked sauage, and burgers. It has all of the features that I need.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 2, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
overall satisfied
on July 10, 2016
Posted by: Gogoldie
Level of expertise:Intermediate
Length of ownership:6 months
I got this grill for mother's day 2 years ago and for the most part I am very satisfied. Today I am smoking a pork shoulder and the warming rack is resting on top of it. I want to be able to do a small turkey but am sure the warming rack would prohibit this. Is there any way to remove this rack to cook a larger item?
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 24, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Awsome grill! Love it
on June 4, 2016
Posted by: Gearhead72789
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Love this grill. However I can't find the fire box add on that attaches to the side. Anyone know where I can get one?
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 21, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
17 YEARS OF GRILLING
on July 18, 2018
Posted by: JWOkc
Gender:Male
We bought this grill 17 years ago when we were a young couple and money was tight. This charcoal grill has outlasted 3 gas grills during its life. After all this time and all the food it has cooked the poor thing is about to loose it’s bottom. Hands down the best grill on the market. It’s so old it wasn’t on the list to choose. Glad we spent the money on this old fella.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: TheGrillGoddess
from Atlanta, GA, United States
Gender:Female
Length of ownership:6 months
Verified Purchase:Yes
I have had this grill for over a year and I love it! You have room for two full racks of ribs or a boatload of chicken and burgers or a celebration of veggies that can cook at their proper temperatures thanks to two levels of grilling or smoking genius!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 19, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
nuts
on May 7, 2015
Posted by: hardware store bound
might be nice if it came with the 32 flange nuts required to assemble.
hardware pack is here, no 32 nuts, or space where there ever were 32 flange nuts.
hardware pack is here, no 32 nuts, or space where there ever were 32 flange nuts.
Response from Char-Broil, LLCBy Dustin, SME, May 14, 2015
We're sorry to hear this. If hardware is missing please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Posted by: Tabor
from Villa Hills, KY, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
This grill cooks food better than I could imagine. I have grilled steaks, smoked ribs, chickens, turkeys, and all kinds of vegetables. It burns evenly, helps the coals stay hot longer and shows no sign of wear even after a year.
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
GREAT FIRST TIME GRILL....ONLY ONE PROBLEM
on August 6, 2015
Posted by: JROCK7703
I was wondering can I attach a smoker on this unit and if so where?
Response from Char-Broil, LLCBy SME, March 14, 2024
We apologize for not responding in a timely manner; please contact us at 1-866-239-6777 with any questions or concerns in the future.
Written by a customer while visiting Char-Broil, LLC