Customer reviews from usa.canon.com
Canon - PIXMA MX432 Wireless All-In-One Printer
Average customer rating
2.8
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
26
4 Stars
8
3 Stars
5
2 Stars
6
1 Star
33
42%of customers recommend this product.
(
25 out of
60)
Customer Reviews for Canon - PIXMA MX432 Wireless All-In-One Printer
Customer Rating
2
inconclusive results so far
on January 16, 2013
Posted by: MHudson
Documentation for setup is minimal. Wireless setup was therefore difficult as menu choices did not reflect actual conditions or were unexplained by any documents.
Some of this may be a result of setting it up on a Mac Mini, which persists in showing the printer as offline. I was able to quickly connect to the printer on my PC laptop and print a test page. and I was eventually able to print a network configuration page right from the printer. However it does not appear to work with the Mac Mini we bought it for. Plugging the usb cable in causes the screen to go blank. I don't know if the fault is in the Mac or the printer, so I will say that the results are inconclusive so far.
However as a tech writer, I say Canon gets an F- on documentation.
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
one great investment
on April 14, 2013
Posted by: bigdaddy
from Miramar florida
i have never owend a printer/fax before. I did some research before I made a purchase,and found the all in one canon to be an excellant choice. Its very easy to use and saved on gas to go some where to print or send a fax. My investment was well worth the money.
Pros: reliable, Easy Setup, durable, Small Footprint, High Quality Output, fast print speed, easy to use, just a great inv
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worst I have EVER Owned
on August 17, 2013
Posted by: Casey
from Alabama
Don't even think about it.
The printer only works part time.
Constantly registering as OFFLINE
I have loaded the software 6 to 7 times and of course that will fix it for a bit but then here we go again.
The printer only works part time.
Constantly registering as OFFLINE
I have loaded the software 6 to 7 times and of course that will fix it for a bit but then here we go again.
Worst printer I have EVER owned !
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Pixma MX432
on June 11, 2014
Posted by: Justin
from Boca Raton, fl
This is one of the worst machines I've ever had.
The instructive pictures do not correspond to the actual dimensions of the product; there is no way to clear a paper jamb because there are no releases, there is no access to the jamming process; the ports don't respond well and change instructions to the print software.
I'll NEVER buy your product, again
I'll NEVER buy your product, again
Cons: Difficult to use, Slow Print Speed, Low Quality Output, unreliable, Flimsy Construction
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Good printer
on May 4, 2016
Posted by: Madash
from California, United States
I've had it for quite a while; except for the price of the cartridges I am quite satisfied. It has a good onscreen manual which I have utilized. I'm having a problem using the scanner at the moment since I had work done on the computer. I'm hoping that my computer tech will be able to get it working again soon
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Decent printer with tech issues
on December 5, 2013
Posted by: Pinlight
from Los Angeles, CA
This printer is perhaps one of the most confusing to use that I've ever encountered, but only in the setup phase. The day to day printing, once it's working, is fine. I haven't had a problem with slow printouts and such. The pages look good, not exceptional, but reasonably good. The printer will go through a process before printing that includes a lot of whirring, snaps and pops, and this goes on for awhile until finally a sheet is fed in and you have your printout. I'm sure it's doing its own initial tests and cleaning, but it probably is why some people think this printer is cheap since you might expect it to not sound the way it does, which doesn't instill a lot of confidence.
The worst function is the WiFi setup, or LAN as the printer calls it. (Local Area Network). The manuals seem like a poor translation from Chinese the way they are written and aren't helpful. If you change your WiFi password, lookout for printer issues that aren't immediately easy to fix. It is fixable, if you have the patience to do it.
Here's what you have to do, since the manual doesn't go into it all the way. Get into setup mode and select the LAN function. I have a Mac and an Airport Extreme. It doesn't have a button to press for WPS. Most people look for a button on the printer that doesn't exist. There are no on-screen instructions on the printer for what to do next. In that case, you need to get into Standard setup mode, which you do by hitting the "Black" key. (?) One would never know that unless you used Canon's CD. Once you're in there, the printer will look for a wifi signal and identify the strongest one. After hitting OK, you'll need to put in the new password. This is perhaps the most poorly executed function I've seen on any machine that has a keypad. The keys are like a phone, alphanumeric. There is a button below them (#) that says "Symbols" under it. One would think that this would flip the keys over to characters instead of numbers. But no. It's the button marked "Tone" that does that. (?) That's just plain stupid. At this point, you can use that button to get characters, and to delete them you hit the return button, which up until now takes you OUT OF THE MODE YOU'RE IN, but not now. Great. So, don't be fooled into thinking that's what will happen while you're entering the WiFI password. Once you're done, the printer will probably work just fine as mine just did after I went through this hair brained process.
The programming of a simple password shouldn't be this difficult or not explained in the manual. It's just a good example of how odd this printer is when it comes to presenting features that should be a snap to operate but takes a geek to figure out. The wording on the display and incoherent control architecture would be enough to make people discard what is a perfectly working machine that they just can't figure out how to make it function. Since ink cartridges make all these companies the most money, the hardware seems to be an afterthought.
Pros: Small Footprint, High Quality Output, scanner does a good job
Cons: Difficult to use, Difficult Setup, terrible user interface
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
I really hate this thing
on August 31, 2013
Posted by: bob
This thing is always jamming - at least 50% of the time I print, I have to resolve a paper jam. That started after about a month of light use. Now the color print is blurred and I can't seem to get it fixed.
To try to resolve this is so very frustrating - I'm ready to take a baseball bat to it. The maintenence menu doesn't make sense and is way too complicated. Plus, on top of the many desktop icons this came with and dozens of folders in my program list, I now have to download some application program to just look at the manual. Why does all of this have to be so cumbersome?
Cons: Difficult to use, Difficult Setup, unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Do NOT buy this garbage
on March 19, 2014
Posted by: Renegade
First off this printer is hard to set up. I purchased this last year in December. I use this printer minimally, about 20 pages per month. Well three months later this piece of garbage is jamming paper. I have tried to fix it and it continues to do this. The memory also won't clear and it keeps telling me I have a paper jam. DO NOT BUY THIS. Price was cheap but it just reminds me that you get what you pay for
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com