Customer reviews from otterbox.com
OtterBox - Profile Series Case for Apple iPad Air 2 - Black/Gray
Average customer rating
4.1
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
29
4 Stars
4
3 Stars
4
2 Stars
5
1 Star
3
77%of customers recommend this product.
(
34 out of
44)
Customer Reviews for OtterBox - Profile Series Case for Apple iPad Air 2 - Black/Gray
Posted by: Regina0194
Verified Purchase:Yes
The closure doesn't work, takes two hands and some serious effort to close the claps, I hate it. I wanted the protection of an Otterbox, but this case stinks.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 14, 2017
Hey there Regina0194,
We're so sorry to hear that you're having difficulty closing the Profile case around your iPad Air 2! Although the cases hug the devices pretty snugly, you should still be able to snap it in securely, so we find this strange. This sounds like a mystery that we would want to investigate, so please feel free to call our detective Otters at 1-855-688-7269, and they'll happily solve the problem!
Best,
OtterBox Customer Service Team
We're so sorry to hear that you're having difficulty closing the Profile case around your iPad Air 2! Although the cases hug the devices pretty snugly, you should still be able to snap it in securely, so we find this strange. This sounds like a mystery that we would want to investigate, so please feel free to call our detective Otters at 1-855-688-7269, and they'll happily solve the problem!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: EricaV3
Verified Purchase:Yes
I got this to replace a leather folio type cover I’d had on my iPad for the last 2 years - which looked cool but the clasp had started to crack from use and it didn’t really let me stand up my iPad at most angles.
After some searching and comparing I went with the Midnight Waves version of this for my Air 2 - that color is more on the dark teal than navy spectrum if you’re having trouble telling.
The cut is super precise, all the buttons and cutouts line up perfectly. Volume changing (there’s plastic covering over those buttons and the lock) is easier than locking the screen but even then locking is not a Herculean effort to do, just gotta make sure you’re square on and over time I’m sure they’ll become equally easy. The clasp also is appropriately claspy, keeps it shut while riding around in my purse but unclips easily if you exert the appropriate angle and force.
After about a week of use, I’m loving all the different stand options (tho I probably use the pryamid type most since it’s great for Netflix in bed). It’s also fallen off my bed and whacked some wood frame and come out fine, tbh this was a really great accessory investment for me and I’m loving having a case that’s really functional and looks great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Theduke1
Verified Purchase:Yes
I bought this case as a Christmas gift for my wife, but after it came i kept it for myself because of the quality of the construction and ease of use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Naynay
Verified Purchase:Yes
Bought this ipad case for my sons ipad, works and fits perfect! Multiple users out of it for him! And it protects the ipad so it’s a win win...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KayTee
Verified Purchase:Yes
My old case just fell apart after bending the cover back and forth several times. Love this case. Only complaint is have a Zagg InvisibleShield on iPad and on one side the case pushed the shield up to bubbles. Shield has been on a couple of years so maybe it’s time to reapply.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com