Customer reviews from otterbox.com
OtterBox - Profile Series Case for Apple iPad mini, mini 2 and mini 3 - Black/Gray
Average customer rating
4.3
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
60
4 Stars
8
3 Stars
7
2 Stars
6
1 Star
6
81%of customers recommend this product.
(
68 out of
84)
Customer Reviews for OtterBox - Profile Series Case for Apple iPad mini, mini 2 and mini 3 - Black/Gray
Posted by: Dont waste the money
Verified Purchase:Yes
If it doesn't have a screen protector it is pointless. The iPad screen is exposed in the front. The rest is identical to the iPhone version.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 6, 2017
Hi there,
We are sorry for any confusion with your Profile Series purchase. We try to be as detailed as possible with our product descriptions online. Perhaps you would be more interested in our Defender case as it does have a built in screen protector. Check out the link below for more information on that case.
http://www.otterbox.com/en-us/ipad-mini-3-2-1/defender-series-case/apl2-ipad-mini-3.html#start=1
Of course, if you have any OtterBox questions please feel free to give us a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
We are sorry for any confusion with your Profile Series purchase. We try to be as detailed as possible with our product descriptions online. Perhaps you would be more interested in our Defender case as it does have a built in screen protector. Check out the link below for more information on that case.
http://www.otterbox.com/en-us/ipad-mini-3-2-1/defender-series-case/apl2-ipad-mini-3.html#start=1
Of course, if you have any OtterBox questions please feel free to give us a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sam88
from Arizona
Gender:Female
Verified Purchase:Yes
Love the color choices for this case! Great protection for my Air2. Does make the iPad a little heavier but having the piece of mind that it's protected is well worth it. The only flaw would be that the sides could hug the iPad a little tighter.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
excellent product . Well worth the cost . Don't go for low cost . You will be disappointed .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carol
Verified Purchase:Yes
I bought this product about two weeks ago. It is perfect. Does not add any weight to my iPad and it is very slim. I love the color and texture of the cover. Well worth the cost. I looked at a number of covers but they were to bulky or did not offer the protection that Otterbox products offer. I have had an Otterbox cover on my Kindle Fire for a numbers of years and I have dropped the Kindle numerous times and it is still perfect. Thanks Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Worth the buy
on January 30, 2017
Posted by: Iloveapple
This case is everything I wanted for my iPad. Protective and doesn't make it too bulky. All the buttons work fine and although it's a pain to get the case off I don't see a point to do that often. My only problem is sometimes the built in screen protector makes my finger unrecognizable so I have to press something multiple times. Other than that I love the case and would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: No nickname
Verified Purchase:Yes
Thought was a little pricey but was impressed with quality and material,,,BUT ran into big problem and didn't discover it for about 2 weeks and I had already thrown away packaging, old cover etc. The 2 "buttons" for volume don't come ANYWHERE near actual buttons. Don't usually need to change volume so didn't notice for quite some time. Now when I do change volume I have to remove that entire corner which becomes very inconvenient. They're not just a little off but a lot off target. Won't buy any more products from you.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 3, 2017
Hi there,
That is strange that the volume buttons on this Profile case are not lining up with your iPad Air 2 volume buttons. We are sorry that this is happening and we absolutely want to get to the bottom of this unusual predicament as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly sort things out in any way that we can!
Sincerely,
OtterBox Customer Service Team
That is strange that the volume buttons on this Profile case are not lining up with your iPad Air 2 volume buttons. We are sorry that this is happening and we absolutely want to get to the bottom of this unusual predicament as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly sort things out in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Tony
Verified Purchase:Yes
There are 2 things this case doesn't do that my last one did.
1. It doesn't allow for typing on my IPad at a low angle. I have to type with it flat or upright.
2. When I close the case it doesn't automatically turn off the IPad.
Otherwise it's nice looking and I do like the fold back feature for taking photos.
1. It doesn't allow for typing on my IPad at a low angle. I have to type with it flat or upright.
2. When I close the case it doesn't automatically turn off the IPad.
Otherwise it's nice looking and I do like the fold back feature for taking photos.
Written by a customer while visiting otterbox.com
Posted by: Mojo
Verified Purchase:Yes
I purchased this case for our brand new iPad and it keeps slipping off on the sides. The sizing is not right. Very disappointed. Other than the fit, I do like the color.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 7, 2017
Hi Mojo,
That is strange that this Profile Series case is not fitting your iPad Air 2. We are sorry that this is happening and we absolutely want to get to the bottom of this mystery as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
That is strange that this Profile Series case is not fitting your iPad Air 2. We are sorry that this is happening and we absolutely want to get to the bottom of this mystery as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com