Customer reviews from geappliances.com
GE - 18.1 Cu. Ft. Frost-Free Top-Freezer Refrigerator - White
Average customer rating
4.1
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
360
4 Stars
229
3 Stars
78
2 Stars
49
1 Star
28
81%of customers recommend this product.
(
586 out of
721)
Customer Reviews for GE - 18.1 Cu. Ft. Frost-Free Top-Freezer Refrigerator - White
Customer Rating
2
Disappointed
on June 3, 2020
Posted by: Tina Fey
from NE Ohio
Owned GE Refrigerator 6 years and in that time: the frig’s door handle broke off and replaced TWOTIMES. The frig’s gasket tore apart and was replaced TWO TIMES. In the 6th year, the compressor malfunctioned. I replaced the refrigerator because of too many problems with that model.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Talks a lot
on April 14, 2020
Posted by: HTC1
from California
It talks a lot (not really talking obviously.... just making grumbling noises, sometimes louder than others). When I got it the light bulb was missing and I can’t seem to figure out what size bulb it takes. The specs don’t say. I tried a standard GE applicants bulb and it lights up with contact but it won’t screw in.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Refrigerator!
on December 3, 2019
Posted by: Tino81
from Texas
Very reliable Refrigerator. Will buy again if I’d need too.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not the GE of years gone by
on October 15, 2019
Posted by: Dissapointedx747
from California
My relatively new GE refrigerator is developing either a bad fan or a problem with the compressor. I Purchased it because of the great service I had from the that last GE Refrigerator I had that lasted over 30 years. They do not build them like they used to. Very sad. I tried to buy American but when you get quality like this it forces you to
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, October 17, 2019
Hello Dissapointedx747. Thanks for your review. We are sorry to hear this is happening. This refrigerator issue will require service. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/. If you prefer to call our scheduling department can be reached at:1-800-432-2737. We apologize for any inconvenience. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Door handle breaks easily!
on June 26, 2019
Posted by: Stefanhey
from Linden, NJ
Door handle just broke again, this is the second time in two years, exactly at the same spot! and the part has been discontinued! Awful!
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGE, GE_Appliances , June 27, 2019
Hello Stefanhey - Thanks for your review. We sincerely apologize for the difficulty you've had with your door handle. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Saves energy
on February 26, 2019
Posted by: Nba8082
from Kenmore, Wa
Works great! But the handle has broken 3 times, now I just leave it off. All the shelves in the door have cracked and broken, I'm holding them together with tape.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 5, 2019
Hello Nba8082 - We appreciate you taking the time to write a review on your refrigerator. We’re sorry for your experience with the handle and the shelves. This is not something we would expect to see. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not like they used to make them
on November 18, 2018
Posted by: Beadle
from Upstate NY
In the first year of ownership I’ve had to replace the door handles twice; the vegetable drawer cracked; it is incredibly- and unbearably- noisy.
The door seal peels away. I was told to apply Vaseline to help with the contact.
The dealer said not to expect it to last like my old one- almost 30 years!
I am thinking to replace it, which adds unbelievable waste to our planet.
Maybe I got a lemon n, but beware.
The door seal peels away. I was told to apply Vaseline to help with the contact.
The dealer said not to expect it to last like my old one- almost 30 years!
I am thinking to replace it, which adds unbelievable waste to our planet.
Maybe I got a lemon n, but beware.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Handle problem
on October 13, 2018
Posted by: joejimmun
from Phoenixville, PA
The lower handle broke within months after regular usage and now it has broken again in the same place near the screws. I do not think I should have to keep buying these and I do not want to pay a technician to replace it so that I can get a five year warranty
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com