Customer reviews from lg.com
LG - STUDIO 36" Built-In Gas Cooktop with 5 Burners and UltraHeat - Stainless Steel
Average customer rating
4.2
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
43
4 Stars
8
3 Stars
4
2 Stars
3
1 Star
7
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for LG - STUDIO 36" Built-In Gas Cooktop with 5 Burners and UltraHeat - Stainless Steel
Customer Rating
3
Knobs didn’t last long
on February 5, 2025
Posted by: Duan X
from Chino Hills, CAa
Overall it’s Ok, good looking, easy to use. but two out of the five knobs are broken
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
3
Features
5
Value
4
Response from lg.comBy Josh, LG Digital Care Team, February 12, 2025
Hey there Duan! We appreciate you letting us know about the knobs on your LG cooktop, and we want to help you get back to enjoying your cooktop as soon as possible. We'd be happy to provide you with this link (https://encompass.com/item/11057737/LG/AEZ74293304/), where you can get replacement knobs for your cooktop (AEZ74293304). If you need additional help with getting the replacement knobs, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the part number of your knobs, and we'll be ready to help you further! *Josh
Written by a customer while visiting lg.com
