Customer reviews from lg.com
LG - STUDIO 36" Built-In Gas Cooktop with 5 Burners and UltraHeat - Stainless Steel
Average customer rating
4.2
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
43
4 Stars
8
3 Stars
4
2 Stars
3
1 Star
7
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for LG - STUDIO 36" Built-In Gas Cooktop with 5 Burners and UltraHeat - Stainless Steel
Customer Rating
5
Came for the size. Stayed because, well, it works.
on March 24, 2022
Posted by: bakerzdosen
from Provo, UT
[This review was collected as part of a promotion.] As I approach (hit?) the 2 year anniversary of purchasing and installing this cooktop, it seems like a good time to write a review of it. To be honest, I really had no intention of purchasing an LG cooktop. First of all, we'd just built a new home and as such had all new appliances in it. Second of all, well, I tend to lean towards European brands.
But. The new appliances the builder installed (lets say it rhymes with "Schmaffay") have proven to all be junk - ok, except for the double oven - but I digress.
The included cooktop was fine when it worked, but it had three pretty bad flaws - one of which was a pretty bad safety issue that the company refused to fix - and the cost of service would have been 70% of the cost of a new one.
So that brings me here: LG 30" gas cooktops are a direct dropin replacement for this other brand (the cutout difference was maybe .25" in one direction or the other) that I will never patronize again, so rather than dealing with cutting our (again, relatively new) granite countertop, I went with this cooktop. (Plus, honestly, my LG washer/dryer pair has been exemplary as well.)
But. The new appliances the builder installed (lets say it rhymes with "Schmaffay") have proven to all be junk - ok, except for the double oven - but I digress.
The included cooktop was fine when it worked, but it had three pretty bad flaws - one of which was a pretty bad safety issue that the company refused to fix - and the cost of service would have been 70% of the cost of a new one.
So that brings me here: LG 30" gas cooktops are a direct dropin replacement for this other brand (the cutout difference was maybe .25" in one direction or the other) that I will never patronize again, so rather than dealing with cutting our (again, relatively new) granite countertop, I went with this cooktop. (Plus, honestly, my LG washer/dryer pair has been exemplary as well.)
And honestly, I have zero regrets. Yes, I bought an extended warranty for it. But (knock wood) so far the absolute worst thing I have to say about it is that the fit was a LITTLE bit tight for the cutout (not LG's fault at all) and that it doesn't clean itself.
I am including a photo, and honestly, I was about to clean it before doing so, but this is more "real" IMHO. This is what the thing looks like after 2 years of use and after a family of 5 has used it for 6 days or so since it was last cleaned. And if you're looking at gas cooktops, you need to know, they're not nearly as quick and easy to clean as, say, a glass induction cooktop would be.
None of my knobs have broken (major issue with our last one), none of the lettering has washed off (yet?) as others have mentioned perhaps happening to them, the red lighting is... kinda nice actually. The griddle is, well, just OK - not breathtakingly amazing, not bad. When you do clean the burners, they go back together with out issue (last one would take days to get all the burners *just right* and fully functional again.) Oh, and I have zero issues with the burner ranges. Middle burner boils water quickly on larger pans. The small back burner goes low enough for my needs (ok, minor complaint I suppose that I'd like it to go a tad bit hotter on high) and the others work as expected.
Honestly, and this is maybe the highest compliment I can pay after 3 years of misery with our last one, I just don't think about this cooktop all that often. This is because, it just works. I turn the knob, fire comes out (only where it's supposed to - again, unlike my last one) in the exact amount I ask it to and when I'm done, I turn it off and it stops.
Maybe I wouldn't like this one so much if I hadn't had such a miserable experience with my last one, but here's hoping this one blows well past the 4 years I got out of the last one.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mike7268
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We just switched from an electric cooktop to this gas cooktop and we are glad we did. It heats up fast and is very efficient. Cleanup is quick and easy. We are so glad that we made the switch.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Lolalu
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am enjoying cooking on my new LG gas range. The feature that influenced my choosing this model is the ambient light around the knobs. With just a quick glance I can see if I have left a burner on low flame, a great safety feature!
I have one criticism. The flame is adjustable but the tool needed to do it is not included. It should be because the opening is very small and deeper than the smallest screwdrivers that are typically in a household. We had to fashion one by altering a metal kabob skewer.
I have one criticism. The flame is adjustable but the tool needed to do it is not included. It should be because the opening is very small and deeper than the smallest screwdrivers that are typically in a household. We had to fashion one by altering a metal kabob skewer.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: GwenCaggiano
from Staten Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the appearance of this cooktop. The red backlighting on the knobs is dynamite! The power burner in the center will boil my largest pot of water quickly. Finally, I was very nervous about cleaning grease splatters. I am happy to say I use the courser side of my Scotch-Brite pads with dish soap to clean this and it comes out gleaming. Occasionally I will use the Weisman Stainless Steel cleaner for polishing, but it's really not even necessary. This is a ten.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: mariaaz
from showlow az
Verified Purchase:Yes
nice cooktop- good to cook with and easy clean up...love the griddle too
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Smorford
Verified Purchase:Yes
Love my new cooktop! The power burner is my new favorite!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Looks great, but knobs are breaking
on May 5, 2024
Posted by: Alice1Derland
[This review was collected as part of a promotion.] It looks beautiful and I especially love the Ultra Heat feature, but the plastic part of 2 of the knobs have broken after just over 1 year.
Pros: Style/Design
Quality
1
Features
3
Value
1
Response from lg.comBy true, LG Digital Care Team, May 6, 2024
Hey there. The entire knob will need to be replaced. You can order your replacement part here: http://spr.ly/6427j5Vcb. If you have questions, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1
Never buy LG again
on August 19, 2024
Posted by: Tina2727
Oh my LG problem works had problems. The refrigerator broke four times and they finally gave me a full refund on it. The dishwasher is now making a grinding noise. All the knobs On my stove top broke in less than four years..
Quality
1
Features
1
Value
1
Response from lg.comBy LG Social, August 21, 2024
Hey there Tina. Thank you so much for providing us with your feedback. We found the part number for your stove knobs, AEZ74293304, and you can find them here, https://lgparts.com/products/aez74293304?_pos=1&_sid=4c592295d&_ss=r. You also mentioned that your dishwasher is making a weird noise, we have a great troubleshooting guide that can walk you through the most common noises that your appliance makes and the cause of it, https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises-CT10000009-20151094805351. If you have further questions, we are more than happy to assist with that issue as we know how important it is to have your appliances in peak performance. Feel free to send us a private message at @LGUSSupport with your personal information, we have a great team ready to help! ~Ivy
Written by a customer while visiting lg.com